Assistant Personal Training Manager

Appone; Los Angeles (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

401(k)

Life Insurance (full time)

Paid time off

Free gym membership

Discounted NASM certifications

Commissions & bonuses

Daily Pay

Disability insurance

Job summary

Crunch Fitness in West Hills is seeking an Assistant Fitness Manager to lead the personal training team and drive member satisfaction. This full-time role focuses on coaching, training, and developing staff while delivering exceptional client experiences in a fast-paced club environment.

You will oversee PT sales, client relationships, and daily operations, with opportunities for growth in a performance-driven culture.

Qualifications

• Fitness management experience required.
• Certified Trainer certification required.
• CPR/AED and First Aid certifications required.

Responsibilities

• Deliver high-quality personal training sessions to clients.
• Create customized fitness and nutrition programs tailored to individual goals.
• Educate clients on sustainable lifestyle habits that support long-term success.
• Track client progress and provide ongoing accountability, motivation, and support.
• Lead and develop trainers, manage schedules, and maintain service quality.

Skills

Fitness management

Certified Trainer

Education

Exercise Science or Sports Management Degree

Job description

We are a fast-growing fitness company that grows leaders, with many opportunities for growth and advancement. Crunch is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals.

Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals, making Crunch Fitness an amazing company to work for.

Job Type: Full-time

Salary: $33,000.00 - $50,000.00 per year

Shift: 8-hour shifts - Day/Evening shifts - Some weekend availability.

Experience: Fitness management experience (Required) / Certified Trainer (Required)

Benefits

• 401(k)
• Life Insurance (full time)
• Paid time off
• Free gym membership!!!!
• As a performance-based company, you will have opportunities for growth.
• Control your pay with Daily Pay!
• Long- and Short-Term Disability
• **Discounted certifications from NASM**
• Maximize your payby earning COMMISSIONS and BONUSES with your hourly rate!

Job Overview

The Assistant Fitness Manager (AFM) is the assistant business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience.

AFM’s are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Business Leader

Business management of the trainers including bi-monthly meetings, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering training services.

Conduct timely and relevant business management meetings to support trainer development.

Accountability of team’s business deliverables by setting targets, following up, providing feedback and support for progress.

Collaborate with Membership Team for PT Sales at POS.

Assume Manager on Duty responsibilities in the absence of the GM/AGM.

Operational Management

PT business and sales coaching.

Utilize Datatrak Calendar to create floor schedule and manage the team’s ability to deliver service on the floor.

Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business.

Set goals in support MMCO and EOMCO and execute the proper follow up post event.

Execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

Support trainers through financial planning as it relates to the compensation plan.

KPI Management

Achieve monthly and annual department financial goals.

Proactively address business trends in CKO conversions, client attrition and client training frequency.

Performance management of all trainers.

Client Relationship Management

Communication with potential leads and all clients

Client coverage and sharing across all tiers

Management of all client pipelines, inclusive of new members

Clearly outline the pipeline responsibilities in partnership with the AFM on staff (where applicable), and with the oversight of PT senior leadership.

Scheduling of new member CKO's

Leader of Team Culture

Collaborate with all departments of the club to achieve interdepartmental synergy.

Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process.

Behavior and performance management of trainers in order to maintain a high-quality team to uphold the brand standards and expectations of their role.

Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

Identify, collaborate, and align on key talent to advance trainer careers.

Requirements

• Demonstrate the ability to drive financial performance
• Exhibits sales skills with a specific focus on attracting new clients and retention
• Strong business acumen
• Ability to create a positive team culture with adherence to brand standards
• Demonstrates leadership capability
• Possess collaborative social skills and strong desire to interact with members, clients, and staff
• Ability to manage high volume of inbound communication and react in a timely manner
• Ability to create team accountability through structured timelines, action plans, and required documentation
• Strong technical skills
• Ability to hire, train and direct staff who match the brand
• Excellent written and oral communication skills
• Enthusiastic and passionate about the fitness industry
• Demonstrated ability for successful team leadership
• Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.

At Crunch Fitness we are committed to helping our team members and members to become the best version of themselves. We're changing the landscape of the fitness industry and believe that fitness can be accessible, affordable and a way of life for everyone. There are no Judgments here = not too much or not enough, no stares of disapproval.

Position Requirements

Assistant Personal Training Manager

What You'll Do

Deliver Exceptional Personal Training Experiences

• Provide high-quality personal training sessions and fitness coaching to clients.
• Create customized fitness and nutrition programs tailored to individual goals.
• Educate clients on sustainable lifestyle habits that support long-term success.
• Track client progress and provide ongoing accountability, motivation, and support.
• Build strong relationships that drive client satisfaction and retention.

Drive New Client Acquisition

• Conduct fitness consultations and promote personal training services.
• Participate directly in the sales process, converting prospects into active training clients.
• Coach and support personal trainers in consultative sales techniques and best practices.
• Help manage trainer schedules and resources to maximize opportunities and results.
• Lead and support the execution of the CrunchOne Kickoff process.

Enhance Client Retention & Experience

• Ensure consistent delivery of the client journey, especially during the critical first 90 days.
• Monitor training quality and ensure programs are based on sound fitness principles.
• Oversee client progress tracking, assessments, goal reviews, and program updates.
• Maintain accurate records and utilization of company systems and training tools.

Develop and Lead the Training Team

• Recruit, onboard, train, and develop personal trainers.
• Conduct regular coaching sessions and performance reviews.
• Foster a positive, professional, and results-oriented team culture.
• Lead by example through professionalism, accountability, and exceptional member service.

Monitor Performance & Business Metrics

• Track key performance indicators (KPIs) related to sales, retention, and service delivery.
• Analyze performance trends and identify opportunities for improvement.
• Communicate results, action plans, and business insights to club leadership.

What We’re Looking For

Required Qualifications

• High School Diploma or GED.
• Current CPR certification.
• Current Personal Training Certification from one or more of the following:
• ACSM
• ACE
• Cooper Institute
• IFPA
• NASM
• NESTA
• NFPT
• NSCA

• Preferred Qualifications
• Bachelor's Degree in Exercise Science, Kinesiology, Fitness, or a related field.
• 1-2 years of personal training experience.
• Previous leadership or management experience.
• Experience in consultative sales or fitness membership sales.
• Experience leading, coaching, or motivating teams.

Skills & Competencies

• Strong knowledge of exercise programming and personal training methodologies.
• Excellent communication, relationship-building, and sales skills.
• Ability to coach, motivate, and develop others.
• Strong leadership and organizational abilities.
• Passion for delivering outstanding customer service.
• Positive attitude, professionalism, and a team-first mindset.
• Ability to learn and utilize company systems and fitness technology platforms.

Physical Requirements

• Ability to move throughout the club environment and demonstrate fitness exercises and techniques.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, coach, and train clients for extended periods.
• Comfortable working in both office and fitness floor environments.

Schedule Expectations

Typical schedule includes a combination of morning, evening, and weekend shifts to support member needs and business operations. Flexibility is required to ensure adequate trainer and client support during peak hours.

Why Join Us?

• Opportunity to lead and grow a successful personal training team.
• Make a meaningful impact on members' health and fitness journeys.
• Professional development and leadership growth opportunities.
• Dynamic, energetic, and supportive fitness environment.
• Competitive compensation with performance-driven growth potential.

Full-Time/Part-Time Full-Time

Location West Hills

About the Organization

Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.
The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.