Assistant Parts Manager

Hawk Auto Group; Carol Stream (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision

Life insurance

401k match

Paid Vacation

Paid Personal Days

Paid Holidays

Employee Assistance Program

Job summary

Hawk Auto Group in Illinois seeks an Assistant Parts Manager to support the Parts Manager in running a profitable and efficient parts department. You will oversee purchasing, inventory control, staff scheduling, pricing, merchandising, and advertising to drive profitability.

The role emphasizes teamwork with service and other departments, staff training, and ensuring customer satisfaction while adhering to dealership guidelines. Prior CDK or Ford Parts experience is a plus.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions.
• One year of supervisory experience.
• Five years of experience in an automotive parts department.
• Excellent communication and managerial skills.
• Some sales experience.
• CDK experience preferred.
• Ford Parts at Ford dealership a plus.

Responsibilities

• Forecast goals and objectives for the department.
• Strive for harmony and teamwork with all other departments.
• Coordinate with Service Manager to ensure timely parts turnaround.
• Prepare and administer an annual parts department budget.
• Attend managers’ meetings.
• Comply with regulations affecting parts sales.

Skills

Communication

Management

Sales experience

Reading comprehension

Team leadership

Education

High school diploma or equivalent

Job description

Purpose

The Assistant Parts Manager is responsible for assisting the Parts Manager on running a profitable and efficient parts department. S/he will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The Assistant Parts Manager must be an investment advisor and profit producer.

Essential Duties

• Forecast goals and objectives for the department and strive to meet them.
• Strive for harmony and teamwork with all other departments.
• Work with the Service Manager to ensure a timely turnaround of parts needed for
  internal jobs.
• Prepare and administer an annual operating budget for the parts department.
• Attend managers’ meetings.
• Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales. Personnel-related:
• Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
• Direct and schedule the activities of all parts department employees.
• Provide technical assistance to parts department employees.
• Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
• Monitor parts department employee’s payroll records.
• Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
• Handle customer complaints immediately and according to the dealership’s guidelines.
• Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
• Monitor and adjust inventory to minimize obsolescence.

Qualifications

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• One year of supervisory experience.
• Five years of experience in an automotive parts department.
• Excellent communication and managerial skills.
• Some sales experience.
• Ability to operate the department profitably within dealership guidelines.
• Professional personal appearance.
• Preferred- CDK experience, Ford Parts at Ford dealership a plus.

Benefits

• Medical plans
• Dental plans
• Vision
• Life insurance paid by employer
• 401k Retirement plan & Employer match
• Paid Vacation
• Paid Personal Days
• Paid Holidays
• Employee Assistance Program (Family)