Assistant Park Store Manager, Retail Park Store in Willcox, AZ

Western National Parks; Willcox (AZ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Premium PPO health plans with HSA/HRA

403(b) retirement plan with match

Paid holidays and vacation

Employee discount

Job summary

Western National Parks seeks a full-time Assistant Retail Park Store Manager to guide Chiricahua National Park's gift shop in Willcox, AZ. The role focuses on sales growth, customer service excellence, staff development, and strong partnerships with park staff.

As an ambassador of WNP and the NPS, you will manage operations, budgeting, and merchandising while ensuring high visitor satisfaction and compliance with laws and standards.

Qualifications

• High School diploma or GED required.
• Retail and POS experience (preferred).
• Supervisory experience (preferred).
• Valid REAL ID driver’s license.
• Computer skills including Internet, databases, and Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).
• Knowledge of office equipment (printers, scanners, phones, etc.).
• Strong planning, organization, multitasking and communication skills.
• Knowledge of applicable Federal and state laws and professional business standards.
• Ability to pass NPS background check and Western National Parks employment screening.

Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Manage store inventory levels, facilities and assets.
• Ensure clean and effective product merchandising.
• Help train, lead and retain staff.
• Monitor store initiatives to reach financial goals.
• Conduct inventory counts and reconcile results.
• Analyze store P&L and budgets; provide recommendations.
• Collaborate with NPS and WNP Home Office to develop educational products.
• Conduct daily/weekly/monthly sales monitoring and reporting.
• Supervise volunteers and WNP staff.
• Represent WNP and NPS to ensure meaningful visitor experiences.

Skills

Customer service

Leadership

Communication

Planning & organizing

Problem solving

Education

High School diploma or GED

Tools

MS Office

Internet & databases

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Park Store Manager, Retail Park Store in Willcox, AZ

Salary Range: $18.65 To $21.00 Hourly

Job:Full-Time Assistant Retail Park Store Manager in Willcox, Arizona

Do you love national parks? Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Assistant Retail Park Store Manager who wants to assist in driving the daily retail operations of Chiricahua National Park in Willcox, Arizona. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the retail store supports education, research, public lands projects, and community engagement at 71 national park units across 12 western states and 2 forest service units in Arizona.

Our retail operations team is looking for a passionate leader who will support all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting business planning and financial growth of store operations, you will be responsible for creating and maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you!

JOB RESPONSIBILITIES

• Support the management of all day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Manage store inventory levels, facilities, and other assets.
• Responsible for clean and effective merchandising of products.
• Help train, lead, and retain staff.
• Monitor and help drive store initiatives to reach financial goals.
• Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Analyze and provide recommendations on store profit and loss statements and budgets.
• Collaborate with NPS and WNP Home Office staff to develop educational retail sales products that engage visitors.
• Conduct daily, weekly, and monthly sales monitoring and reporting.
• Supervise volunteer and WNP staff members.
• Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

PHYSICAL DEMANDS

Physical demands for this role are administrative in nature, with an occasional need to work under natural elements. For a specific list of physical demands, please contact Human Resources at [e-mail] .

TRAVEL

Occasional travel may be required to various local events or speaking engagements. Occasional overnight trips may be required. Additionally, may be required to use personal or company vehicles.

QUALIFICATIONS & EXPERIENCE

You must have the following qualifications and/or experience unless otherwise noted:

• High School diploma or GED required.
• Prior retail and POS System experience (preferred).
• Prior supervisory experience (preferred).
• Valid REAL ID driver’s license.
• Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
• Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
• Planning, organization, analyzation, problem solving, multitasking, and communication.
• Knowledge of applicable Federal and state laws, and professional business standards.
• Ability to pass NPS background check to meet mandatory security clearance requirements, as well as pass Western National Park ‘s independent employment background screening that may include, but is not limited to, employment, education, criminal, SSN verification and, professional references as part of its hiring requirements.

WHAT WE CAN DO FOR YOU

We are committed to providing you with an outstanding employee benefits package and support. As a full-time employee, you will be eligible for:

• Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
• Company Paid Benefits include: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
• Eleven paid holidays, additional paid personal day, accrued paid vacation, and sick time.
• Employee Appreciation: 15% Discount on employee purchases in-store.

(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)

Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications, merit, and organizational needs.