Assistant Outlet Manager - Margaritaville Resort Orlando

NDM Hospitality Services; Kissimmee (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Margaritaville is seeking an Assistant Outlet Manager to drive successful operation of resort outlets and ensure high-quality food & beverage service. The role focuses on guest experience, budget achievement, and revenue goals.

Responsibilities include inventory control, scheduling, training, and collaboration with leadership to uphold standards. Must be able to work in a fast-paced environment and lift up to 25 lbs.

Qualifications

• Experience leading food & beverage teams of 20+ employees.
• Ability to manage budgets and control costs.
• Strong guest service orientation and problem-solving skills.

Responsibilities

• Oversee all food & beverage cost of goods and inventory discrepancies.
• Ensure budgetary goals are met.
• Assist in ordering and receiving supplies; support director with strategy and policy.
• Create schedules and manage overtime.
• Perform basic HR functions including interviewing and coaching.
• Collaborate with Leads and Trainers to ensure effective new-hire training.
• Count and enter F&B inventories monthly.
• Move and lift up to 25 lbs and maintain professional appearance.

Skills

Team management

Budget control

Guest service excellence

Training & coaching

Communication skills

Education

Bachelor's degree in Hotel Management or related field

Tools

Microsoft Office

Job description

Margaritaville is more than a place ' it's a State of Mind. A paradise where laughs are louder, and smiles are wider where we create and deliver fun & escapism.

The Assistant Outlet Manager assists in the successful operation of the resort outlets. They ensure the achievement of established food and beverage quality. Also, has a focus on guest service quality standards, departmental revenue and profit goals.

ESSENTIAL RESPONSIBILITIES

• Manages all food & beverage cost of goods and inventory discrepancies
• Ensures budgetary goals are met
• Assists in ordering and receiving orders of all types and assists director in setting goals, developing strategies, procedures and policies
• Ensures schedules are completed in an appropriate time and manages overtime hours
• Performs basic Human Resources functions; interviewing, hiring, coaching, etc.
• Actively works with Leads and Certified Trainers to ensure all new hire training is being done correctly and effectively
• Completes, at the end of every month, the counting and entering of all Food & Beverage inventories
• This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required
• Assume additional responsibilities as assigned by the Director of Food & Beverage

REQUIREMENTS

(Competencies, skills, attributes, experience, licenses, certifications, required)

Previous experience managing a team of food & beverage employees through motivation, coaching and development. Proven experience supervising food & beverage service departments of 20+ employees. Knowledge and ability to control factors affecting budget. Proven excellence in customer service and experience to interact effectively with guests, all levels of management, associates, both inside and outside the organization. Self-motivated to accomplish goals, with a strong sense of responsibility. The ability to anticipate guest needs, multitask and direct quickly. Excellent written and verbal communication skills. Strong passion for Teaching & Learning. Proficiency with general Microsoft Office applications. Capable of using independent judgement/solid decision-making skill and ability. Required Experience: 2 + years related experience, including supervisory experience, or an equivalent combination of education and experience.

Preferred Education and formal training:

Bachelor's degree or diploma in Hotel Management, Food & Beverage, or related field

Strong passion for Teaching & Learning Proficiency with general Microsoft Office applications.

Capable of using independent judgement/solid decision-making skill and ability

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.