Assistant Optical Store Manager

Confidential Careers; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Disability coverage

401(k) with company match

Paid time off

Complimentary eyewear and eye exams

Job summary

A specialty fashion and optical retailer in New York City is seeking an Assistant Optical Store Manager. This role involves supporting the Store Manager, leading a team, driving sales, and ensuring exceptional client experiences. Candidates should bring strong retail leadership experience and superior communication skills. The position offers a salary range of $60,000 - $80,000 with comprehensive benefits including medical insurance and paid time off.

Qualifications

• 1+ years of retail leadership experience preferred; optical or medical office experience is a plus.
• Strong interpersonal and communication skills with the ability to lead and inspire.
• Proven ability to assist in driving sales and delivering excellent customer experiences.

Responsibilities

• Partner with the Store Manager to recruit, train, and develop a high-performing sales and optical team.
• Lead and inspire associates by modeling exceptional customer service and styling expertise.
• Coordinate with the in-store optometrist to maintain smooth patient scheduling and retail integration.

Skills

Retail leadership experience

Interpersonal and communication skills

Sales driving experience

Organizational skills

Proficiency with POS systems

Adaptability

Tools

Microsoft Office Suite

Inventory management tools

Job description

Overview

Assistant Optical Store Manager

Location: New York City

We are a specialty fashion and optical retailer recognized for our curated style, elevated service, and exclusive product offerings. We believe that an exceptional shopping experience starts with a talented and passionate team. Our Assistant Store Managers play a key role in supporting store leadership, driving sales, and ensuring an exceptional client experience.

Base pay range

$60,000.00/yr - $80,000.00/yr

Responsibilities

Leadership & Team Support

• Partner with the Store Manager to recruit, train, and develop a high-performing sales and optical team.
• Lead and inspire associates by modeling exceptional customer service and styling expertise.
• Assist in planning and running daily team meetings to communicate priorities and motivate staff.
• Provide constructive feedback and coaching to team members to drive performance and growth.
• Act as the store leader in the Store Manager’s absence, ensuring consistent operations and customer experience.
• Support the achievement of sales goals through active selling, client engagement, and personal styling.
• Contribute to the execution of sales strategies, local marketing initiatives, and promotional events.
• Build strong client relationships through personalized service and follow-up.

Operational Excellence

• Assist in maintaining store presentation, organization, and merchandising standards.
• Help manage inventory control, cash handling, and daily opening/closing procedures.
• Coordinate with the in-store optometrist to maintain smooth patient scheduling and retail integration.
• Ensure accurate insurance processing, recordkeeping, and compliance with company policies.

Security & Safety

• Help monitor for potential loss prevention or safety risks.
• Support training of team members on security and safety procedures.

Qualifications

What You Bring

• 1+ years of retail leadership experience preferred; optical or medical office experience is a plus.
• Strong interpersonal and communication skills with the ability to lead and inspire.
• Proven ability to assist in driving sales and delivering excellent customer experiences.
• Highly organized and adaptable to shifting priorities.
• Proficiency with POS systems, Microsoft Office Suite, and inventory management tools.
• Ability to work a flexible schedule, including nights, weekends, and holidays, and perform physical tasks such as standing for extended periods and lifting up to 30 lbs.

Core Competencies

• Professional, collaborative, and solutions-focused.
• Self-motivated and eager to learn.
• Passionate about fashion and client service.
• Accountable, dependable, and detail-oriented.

Benefits

• Medical, dental, and life insurance
• Disability coverage
• 401(k) with company match
• Paid time off
• Complimentary eyewear and eye exams

Seniority level

Not Applicable

Employment type

Full-time

Job function

Retail