Assistant Operator Technician

Jobtailor

California (MO)

On-site

USD 38,000 - 56,000

Full time

7 days ago

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Job summary

AmTote seeks a front-line technician to operate wagering systems and support equipment at race facilities. You will generate regulatory reports, troubleshoot hardware, and provide on-site, hands-on service to ensure reliable operation in both live and non-live race environments.

Ideal candidates have 0–1 years of experience, a high school diploma, solid Windows skills, and strong communication abilities. Occasional overtime, including holidays and weekends, may be required.

Qualifications

Requires 0–1 years of experience.
High School Diploma or equivalent.
Basic computer operation and familiarity with Windows 2000/XP/7/10.
Experience with Excel spreadsheets.
Excellent written and verbal communication skills.
Ability to lift up to 50 pounds and handle multiple tasks.

Responsibilities

Operate wagering systems and related equipment.
Generate reports for customer mutuel departments and state regulators.
Troubleshoot, repair, or supervise repair of wagering equipment.
Provide on-site technical support and maintain wagering systems.
Ensure efficient service in live and non-live racing environments.
Adhere to safety procedures and work with senior team members on projects.
Take initiative on assigned duties and communicate effectively with coworkers.

Skills

Customer service

Attention to detail

Multi-tasking

Strong communication

Self-motivated

Education

High School Diploma

Tools

Digital voltmeter

Ping utility

Video resolution changes

Hard drive parameter changes

Software drivers understanding

Microsoft Windows troubleshooting

Job description

Operate wagering systems and peripheral equipment associated with AmTote's service
Generate reports required by customer mutuel departments and state regulatory agencies
Troubleshoot and repair, or supervise repair of, AmTote-associated equipment
Follow AmTote safety procedures
Provide on-site, hands-on technical support and operating skills to maintain wagering equipment
Ensure efficient service to customers in live and non-live race environments
Take initiative on applicable duties and projects under direction from senior department team members
Perform other duties as assigned

Requirements

0 to 1 years' experience
High School Diploma
Basic Computer Operation and understanding of Microsoft Windows 2000, XP, 7, and 10
Experience with Excel spreadsheets
Excellent written and verbal communication skills
Experience changing computer video resolution
Experience changing hard drive parameters
Experience using a digital voltmeter
Experience using "ping"
Understanding of software drivers for sound cards, video cards, and printers
Basic understanding of electrical principles
Ability to handle multiple tasks simultaneously
Ability to lift and/or carry 50 pounds short distances
Self-motivated, hardworking, flexible, and reliable
Ability to learn quickly, be detail-oriented, take direction, and work and communicate effectively with co-workers
Strong customer service skills
Basic horse racing industry knowledge
Ability to work varying hours, including holidays, evenings, and weekends based on business needs

Core Competencies

Demonstrates hands-on technical support and operational skills for wagering systems, with a strong emphasis on customer service and effective communication. Capable of troubleshooting equipment and generating reports for regulatory compliance in the horse racing industry.

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