Assistant Operations Manager - Front Desk

National Black MBA Association; Morristown (NJ); On-site; USD 52,000 - 60,000; Full time

Job summary

Un hôtel prestigieux, Hyatt Regency Morristown, recherche un Assistant Operations Manager pour enrichir l'expérience des clients à la réception. Ce positionnement implique de travailler en collaboration avec divers départements, garantissant une opération efficace. L'opportunité est assortie d'un excellent package bénéfice incluant une assurance médicale et des nuits d'hôtel gratuites.

Benefits

Nuits d'hôtel gratuites et réductions

Assurance médicale pour vous et vos dépendants

Remboursement des frais de scolarité

Plan d'achat d'actions pour employés

Parking gratuit

Repas gratuit

Qualifications

• Expérience de supervision d'un an préférée.
• Désir authentique de satisfaire les besoins des autres.

Responsibilities

• Améliorer l'expérience des clients à la réception.
• Assister dans les opérations de l'hôtel.

Skills

Communication verbale et écrite raffinée

Souci du service client

Flexibilité

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Join our amazing team at Hyatt Regency Morristownwhich is situated in the heart of downtown Morristown’s historical district near George Washington’s Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area.

What are additional benefits working at Hyatt Regency Morristown

• Complimentary hotel nights and discounts at Hyatt properties around the world
• Medical insurance benefits for you and your dependents 30 days after joining
• Tuition Reimbursement and 401K/Employee Stock Purchasing Plan
• Free parking/ free meal

The Assistant Operations Manager will be responsible for enhancing our guest experience at the Front Desk by checking guests in and out, addressing any guest situations brought to the front desk. The position will have exposure to the housekeeping department and F&B areas of the hotel to assist with the overall operations within the hotel.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The hourly rate for this position is: $21.05, annualized at $52,000 based on 45 hours per week.

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule (including weekends/holidays/overnight)