Assistant Operations Manager | Cosmetologist

Drybar Shops; West Hollywood (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Free employee blowouts

Paid training

Referral bonuses

Anniversary gift $100

Education discounts (Vidal Sassoon)

Job summary

Drybar is seeking an Assistant Shop Manager with a cosmetology license to lead a busy West Hollywood shop. You will supervise bartenders and stylists, ensure fast, high-quality blowouts, and drive sales and memberships through excellent customer service.

Benefits include medical/dental/vision, paid training, free employee blowouts, and referral bonuses. We promote from within and support ongoing education via Vidal Sassoon. Competitive hourly pay starts at $24 with bonuses.

Qualifications

• Current and valid cosmetology license for the applying state.
• Ability to perform blowouts in under 45 minutes.
• Strong leadership and team supervision during shifts.
• Focus on client experience, sales, and retention.

Responsibilities

• Supervise shop staff on assigned shifts and lead the team.
• Drive client experience, product sales, and memberships.
• Train new staff on Booker and Drybar values.
• Monitor inventory and coordinate with Area Manager.
• Report time worked and manage shop performance daily.
• Ensure compliance with company policies and regulations.

Skills

Strong communication

Leadership

Customer service

Time management

Education

Cosmetology license

Tools

Booker

Job description

Overview

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar Assistant Shops® Manager / Cosmetologist Benefits:

• Competitive hourly wages beginning at $24.00 per hour plus tips, retail & productivity bonuses, $100 anniversary gift and referral bonuses! ($1.50 for every add-on performed. Over 20 blowouts, you make $3 extra for each blowout, get up to $10 for every membership you sell)
• Medical, Dental & Vision Benefits for ALL employees. Access to Wellable and EAP access!
• Paid Training on “Proper Anatomy of a Drybar Blowout!”
• Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
• We LOVE to promote from within! If you have what it takes, we got you covered.
• FREE BLOWOUTS for all employees!

We are looking for an Assistant Shop Manager who has:

• A current and valid cosmetology license for the state in which you are applying.
• Shampoo, blow-dry and amazing hair styling & finishing skills. Ability to do a blowout in under 45 minutes!
• Supervise shop staff on any given shift assigned: Bartenders & Stylist & Shift Lead.
• Lead team members to enhance field performance, client experience, product sales, cost control, staffing, team development, client experience and membership sales.
• Ensure talent development within shop to maximize performance, drive revenue, and achieve annual business goals.
• Work closely with Human Resources to cultivate employee relations, performance management, culture & development, values, safety initiatives and training.
• Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards.
• Work closely with your Area Manager to maximize the shops financial potential, by achieving daily sales metrics and labor budget goals.
• Train new staff: educate on using Booker and Drybar’s 10 core values. Ensure Stylists are completing blowouts in under 45 minutes.
• A desire to provide exceptional service not only to our clients but to our staff. Implement problem solving strategies and maintain awareness.
• Responsible for reporting all shop inventory, regularly check all retail supplies, assist with stocking products and supplies.
• Strong communication skills and a commitment and dedication to customer service.
• Ensure that all company procedures and policies, federal, state, and local regulations are followed. Ensure all Drybar’s timekeeping policy and supervisor policy addendum.
• Responsible for reporting all time worked for self and others in a timely fashion.
• Resolve team member relations and customer issues ensuring the company is protected against liability with mindfulness of shop morale and culture. When in doubt, ask for help! We’re here for you! #wearefamily

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.