Assistant Operations Manager

Qualdoc; Taneytown (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) retirement plan

Disability, Life, and AD&D insurance

Paid time off and holidays

Training and certification opportuni­t

Career advancement opportunities

Job summary

Qualdoc in Taneytown, Maryland seeks an experienced Assistant Operations Manager to oversee field activities, support supervisors, and help manage multiple projects. This hands-on leadership role focuses on safety, employee development, and efficient project execution.

The ideal candidate will lead field teams, coordinate equipment and personnel, ensure DOT/FRA compliance, and build strong customer relationships while contributing to budgeting and staffing.

Qualifications

• Leadership experience managing field teams or operational projects.
• Experience in railroad, heavy equipment, construction, or related industry preferred.
• Working knowledge of DOT and FRA regulations.
• CDL Class A or B is preferred but not required.
• Experience operating heavy equipment such as cranes, trucks, and excavators.
• Ability to read crane load charts and rigging requirements.

Responsibilities

• Supervise and guide field supervisors to ensure projects are completed safely, efficiently, and according to DOT/FRA regulations.
• Coordinate work assignments, monitor project progress, and ensure deadlines, budgets, and customer expectations are met.
• Provide hands-on support to field teams, including coaching, troubleshooting, and responding to emergency service needs.
• Visit job sites regularly to evaluate safety, work quality, and operational performance.
• Maintain effective working relationships with customers, business partners, and regulatory agencies.
• Assist with recruiting, employee training, performance reviews, and team development.

Skills

Field leadership

Operations management

Safety compliance

Customer service

Budgeting

Team coaching

Project coordination

Regulatory knowledge

Scheduling

Heavy equipment

MS Office

Operations software

Tools

MS Office

Operations software

Job description

Assistant Operations Manager

Location: Taneytown, MD
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year; higher salary may be available depending on experience.
CDL Requirement: CDL is not required.

Position Overview

We are seeking an experienced Assistant Operations Manager to oversee field activities, support supervisors, and help manage multiple projects. This is a hands-on leadership role focused on employee development, safety, customer satisfaction, and efficient project execution.

The ideal candidate has experience leading field teams, coordinating equipment and personnel, and handling time-sensitive operational challenges. Experience in railroad, heavy equipment, or similar industries is preferred.

Key Responsibilities

• Supervise and guide field supervisors to ensure projects are completed safely, efficiently, and according to DOT/FRA regulations.
• Coordinate work assignments, monitor project progress, and ensure deadlines, budgets, and customer expectations are met.
• Provide hands-on support to field teams, including coaching, troubleshooting, and responding to emergency service needs.
• Visit job sites regularly to evaluate safety, work quality, and operational performance.
• Maintain effective working relationships with customers, business partners, and regulatory agencies.
• Assist with recruiting, employee training, performance reviews, and team development.
• Support workforce planning, budgeting, and operational forecasting.
• Review and maintain accurate payroll records, labor hours, equipment reports, and project documentation.
• Oversee equipment readiness and coordinate necessary maintenance or replacements.
• Help develop business opportunities through customer relationships, industry networking, and customer engagement.

Qualifications

• Previous leadership experience managing field teams or operational projects.
• Experience in railroad, heavy equipment, construction, or a related industry preferred.
• Working knowledge of DOT and FRA regulations.
• CDL Class A or B is preferred but not required.
• Experience operating heavy equipment such as cranes, trucks, and excavators.
• Ability to understand crane load charts and rigging requirements.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Proficiency in Microsoft Office and ability to learn operational software.
• Valid driver's license with a clean driving record.
• Ability to complete required safety training and certification programs.

Work Environment & Requirements

• Frequent overnight travel.
• Must be available for on-call assignments and able to report to work within one hour when needed.
• Comfortable working outdoors in all weather conditions.
• Willingness to work extended hours, including weekends and holidays.
• Active, hands-on position involving walking, working in rail environments, and lifting up to 50 lbs.

Benefits

• Competitive salary
• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Disability, Life, and AD&D insurance
• Paid time off and holidays
• Career advancement opportunities