Assistant Operations Manager

Ports America; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ports America is seeking an Assistant Operations Manager to oversee operational efficiency and safety in a dynamic maritime environment. This role involves managing teams, ensuring compliance with safety regulations, and optimizing staffing to meet operational demands. Candidates should have a Bachelor's degree and experience with computerized systems, along with strong communication and decision-making skills.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience with computerized operating systems preferred.
• Obtain a TWIC Card from the Department of Homeland Security.

Responsibilities

• Manage work activities of personnel to meet performance expectations.
• Ensure compliance with safety programs and procedures.
• Address employee performance issues and implement corrective actions.

Skills

Communication

Time Management

Decision-Making

Organizational Skills

Safety Knowledge

Education

Bachelor’s Degree in any discipline

Tools

Computerized Operating Systems

MS Office

Job description

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

As an Assistant Operations Manager, you’ll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence, an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you’ll feel empowered to grow professionally while serving the communities in which we operate.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine!

Essential Duties:

1. Manage the work activities of the Foreman, Labor, and other personnel to meet performance expectations and customer needs.
2. Determine daily labor needs and ensure appropriate staffing for your assigned area.
3. Make decisions affecting overtime costs and expenditures, ensuring they serve the best interests of the company and customers.
4. Identify additional staffing needs and coordinate with relevant representatives to ensure cost-effective staffing.
5. Ensure payroll accuracy and make necessary adjustments.
6. Ensure compliance with the company’s Safety program and safety procedures.
7. Promote accident prevention, safety, and workers' compensation programs among staff.
8. Coordinate with M&R/Terminal Departments for equipment allocation to meet operational demands.
9. Maintain positive relations with labor and ensure adherence to Collective Bargaining Agreements.
10. Address employee performance issues and implement corrective actions when needed.
11. Advise leadership on labor matters and assist with grievance procedures.
12. Participate in training sessions for labor and management staff.
13. Communicate performance expectations and accountability areas to staff.
14. Develop and improve operating and administrative procedures.
15. Ensure certifications and training are current for staff.
16. Follow all company policies and procedures, and complete reports accurately and timely.
17. Work flexible hours, including nights, weekends, and holidays, as needed.
18. Travel to support other operations as required.
19. Perform other duties and projects as assigned.

Physical Working Attributes:

1. Climb ladders on vessels multiple times per shift.
2. Work around ships and terminal equipment.
3. Work in varying weather conditions, hot and cold climates.
4. Operate in environments that may be hazardous due to moving equipment.
5. Lift, push, or pull up to 30 lbs.

Minimum Qualifications:

1. Bachelor’s Degree in any discipline or equivalent experience.
2. Experience with Computerized Operating Systems.
3. Obtain a TWIC Card from the Department of Homeland Security.
4. Valid US Driver’s License.

Preferred Qualifications:

1. Knowledge of safety and accident prevention regulations.
2. Understanding of cargo stowage and stability.
3. Proficiency in MS Office.
4. Strong communication skills, both verbal and written.
5. Effective time management and organizational skills.
6. Ability to work in a fast-paced environment and influence team performance.
7. Sound decision-making skills and quick responsiveness to operational issues.

Note: This description is not exhaustive; employees may perform other duties as needed. Ports America is an Equal Opportunity Employer and encourages diversity. All applicants must be eligible to work in the US; this role does not offer sponsorship. For more information on data privacy, contact Privacy Policy or email [e-mail]. We respect your rights and privacy in accordance with applicable laws.