Overview
The Assistant Operations Manager is responsible for assisting the Operations Manager in the day-to-day operations of the dental office. The AOM will ensure that capable, trained, self-motivated team members and doctors, who understand and uphold the Company's shared purpose and vision, as demonstrated by their actions, serve the office.
Responsibilities
- Directs and supervises employees engaged in office operations.
- Builds relationships of trust and advocates the needs for the doctor(s), staff and the Company.
- Plans and prepares work schedules and assigns employees to specific job duties.
- Provides performance management with direction of the Operations Manager.
- Assists in developing and maintaining new policies and procedures for the office.
- Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
- Recommends cost saving methods to improve efficiency of the office.
- Provides sales and marketing support by conducting events to present information and education on specialty services to customers and community.
- Supports the Operations Manager to identify and resolve concerns regarding services to customers.
- Participates in office work with team members to facilitate productivity and customer service to overcome difficult aspects.
- Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures.
- Travels between multiple offices as needed.
- Performs additional duties as assigned.
Benefits
- Paid Time Off
- Paid Holidays
- Medical, Dental and Vision benefits
- Health Savings Account, Flex Spending
- 401K
- Short and Long Term Disability Insurance
- Life Insurance
- Opportunities for Community Giving Back
Education and Experience
- Bachelor's degree is preferred, but not required.
- Minimum of 1 year of experience in a dental or related field.
Specific Skills
- Effective communication and interaction with all levels of employees and customers.
- Establish and maintain working relationship with all levels of colleagues.
- Leadership capabilities.
- Analytical skills.
- Basic understanding of financial statements and key metrics surrounding the dental field.