Assistant Operations Manager

Ports America Shared Services, Inc.; Freeport (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ports America Shared Services, Inc. is seeking an Assistant Operations Manager to lead teams and manage daily labor needs across multiple vessels and locations.

You will ensure safety, efficiency, and adherence to procedures while coordinating with terminal departments and maintaining strong labor relations. The role requires a bachelor’s degree or a HS diploma with 4+ years of management experience in logistics, transportation, or related fields.

Qualifications

• Bachelor's degree or equivalent combo (HS diploma + 4+ years) in a related field.
• TWIC security credential issued by DHS.
• Valid US driver's license.

Responsibilities

• Ensure compliance with safety programs and accident prevention procedures.
• Supervise Foreman, Labor, and other personnel to meet performance and customer needs.
• Manage daily labor needs, ordering and overtime costs.
• Coordinate with M&R/Terminal Departments for equipment allocation.
• Maintain positive labor relations and adherence to collective bargaining agreements.
• Address employee performance issues and take corrective actions as needed.
• Advise leadership on labor matters and assist with disputes/resolutions.
• Provide regular training and feedback to staff.
• Develop and improve operating procedures and ensure staff certifications/training are current.
• Enforce company policies, controls, and timely reporting.
• Maintain a flexible work schedule (shift work).

Skills

Team leadership

Safety compliance

Labor management

Operations coordination

Education

Bachelor's degree

HS diploma with 4+ years management experience

Tools

MS Office

Job description

Description

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

As an Assistant Operations Manager, you'll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you'll feel empowered to grow professionally while serving the communities in which we operate.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

Key Responsibilities

• Ensure compliance with safety programs and accident prevention procedures.
• Supervise and manage Foreman, Labor, and other personnel, ensuring performance meets expectations and customer needs.
• Manage daily labor needs, ordering appropriately and controlling overtime costs.
• Collaborate with M&R/Terminal Departments for efficient equipment allocation.
• Maintain positive labor relations and adherence to Collective Bargaining Agreements.
• Proactively address employee performance issues and take corrective actions as needed
• Advise leadership on labor matters and assist with complaint resolution.
• Provide regular training and feedback to staff.
• Develop, maintain, and improve operating procedures.
• Ensure certifications and training are current for all staff.
• Enforce company policies, controls, procedures and ensure timely reporting.
• Maintain a flexible work schedule (shift work).

Physical Working Attributes

• Work on ships, climbing up and down a ladder on a vessel during shift
• Work in changing climates based on weather conditions.
• Must be able to recognize and respond appropriately to visual and audible safety signals, with or without reasonable accommodation.
• Lift, push, and pull up to 30lbs.

Minimum Qualifications

• Bachelor's degree in any discipline; or High School Diploma/GED equivalent AND 4+ years of management experience, preferably within operations, transportation, warehousing, supply chain, stevedoring, or comparable military environments.
• Obtain and maintain Transportation Workers Identification Card (TWIC) issued by the Department of Homeland Security
• Valid US Driver's License

Preferred Qualifications

• Bachelor's degree in Operations Management, Logistics, Supply Chain Management, Business Administration, Maritime Studies, or a related field.
• Knowledge of safety regulations.
• Understanding of cargo stowage and stability.
• MS Office proficiency.
• Excellent communication and time management skills.
• Ability to thrive in a fast-paced environment, plan effectively, influence others, and make sound decisions.

NOTE

Compensation & Benefits: The anticipated salary range for this position is $XX,XXX - $XX,XXX annually. Actual compensation will be determined based on factors such as experience, qualifications, skills, and geographic location. Eligible employees may receive a comprehensive benefits package, including medical, dental and vision coverage, retirement benefits, paid time off, paid holidays, and other company-sponsored benefits. Additional incentive compensation may be available based on the position.

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, disability, genetic information, citizenship status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Work Authorization

This position does not offer employment-based immigration sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship.

Applicant Privacy

For additional information regarding how Ports America collects, uses, and protects applicant information, please review our Applicant Privacy Notice. Questions regarding the handling or protection of applicant data may be directed to [e-mail].

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.