Assistant Operation Manager - Houskeeping

INFINIX FACILITIES MANAGEMENT PTE. LTD.; Town of Islip (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the USA seeks a Supervisor to manage cleaning operations. The successful candidate will coordinate staff, ensure high standards of service as per schedule, and foster excellent customer relations. Strong leadership and customer service skills are essential, along with flexibility for varied shifts and locations.

Qualifications

• At least 1 year’s experience in a similar role in the cleaning sector.
• Able to work midnight shifts, OT including weekends and holidays.

Responsibilities

• Supervise and coordinate assigned shifts.
• Conduct On-the-Job Training (OJT) for employees.
• Ensure daily and periodic cleaning works are carried out as per schedule.
• Attend to complaints and ensure customer satisfaction.

Skills

Customer service skills

Staff coordination

Job description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector