ASSISTANT OPERATION MANAGER - HOUSEKEEPING

LOKAL PTE. LTD.; Town of Islip (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the hospitality sector is looking for a management support role. You will assist the operation manager in supervising daily activities, liaising with HR for manpower planning, and ensuring customer satisfaction across multiple locations. This position requires 2-3 years of relevant experience and excellent interpersonal skills.

Qualifications

• At least 2-3 years of relevant experience.
• Able to work in multiple locations and flexible hours.

Responsibilities

• Assist operation manager in supervising daily operations.
• Liaise with HR for manpower planning and conduct interviews.
• Resolve conflicts and mediate disputes between employees.

Skills

Interpersonal skills

Job description

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills