Assistant Operating Partner

P.F. Chang's China Bistro, Inc.; Natick (MA); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Comprehensive benefits

Quarterly bonuses

Management training

Referral program

Employee discounts

Holiday closures

Lucky Cat Fund

Job summary

P.F. Chang's China Bistro, Inc. is seeking an experienced restaurant general manager in Natick, MA to lead operations and deliver a premier guest experience.

You will mentor a diverse team, manage high-volume service, and ensure strong financial controls while upholding our Pan-Asian dining standard. Requirements include 5+ years of restaurant management, a valid driver’s license for occasional duties, and excellent communication.

Qualifications

• 5+ years restaurant management experience.
• Must possess a valid driver’s license for occasional duties such as shift coverage and related tasks.
• Experience working in a hands-on, fast paced, high volume environment.
• Ability to mentor and train team members.
• Strong communication skills with the ability to resolve conflict and provide direction.
• Involvement/understanding of managing inventory, cost of goods and overall financial controls.

Responsibilities

• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be.
• Boost Financial Performance: Build sales and maximize financial success for your restaurant.
• Create & Nurture Culture: Develop, encourage, and model a fun, positive, family-style work environment.
• Drive Culinary Excellence: Deliver an amazing guest experience through your culinary expertise.
• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service.

Skills

Restaurant management

Mentoring

Communication

Inventory management

Cost controls

Driver's license

Team training

High-volume environment

Job description

P.F. Chang's Pay Range (based on experience)

$78,000.00 - $98,000.00 / year

Benefits We Offer

• Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
• Competitive Pay & Performance Incentives: Quarterly bonuses based on performance.
• Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
• Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
• Exclusive Discounts: Access exclusive employee discounts.
• Holidays: Most locations closed on Thanksgiving and Christmas.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Job Responsibilities

• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
• Boost Financial Performance: Build sales and maximize financial success for your restaurant
• Create & Nurture Culture: Develop, encourage, and model a fun, positive, family-style work environment
• Drive Culinary Excellence: Deliver an amazing guest experience through your culinary expertise
• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service

Job Requirements

• 5+ years restaurant management experience
• Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations.
• Experience working in a hands-on, fast paced, high volume environment
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, cost of goods and overall control of financials
• Adapt quickly to a variety of work environments, and work effectively with different types of people

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!