Assistant Operating Partner

P.F. Chang's; Natick (MA); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Quarterly bonuses

Management training program

Referral program

Employee discounts

Holidays off

Job summary

P.F. Chang's is seeking an experienced restaurant leader to manage daily operations in Natick, MA. You will mentor staff, drive sales, and ensure exceptional guest experiences while upholding brand standards.

The role emphasizes team development, financial performance, and a positive, family-style work environment across a fast-paced, high-volume setting.

Qualifications

• 5+ years restaurant management experience.
• Strong leadership and team mentoring abilities.
• Excellent communication and guest-service focus.
• Ability to drive sales and manage daily operations.

Responsibilities

• Motivate & mentor the team to deliver excellent guest service.
• Boost financial performance by increasing sales and controlling costs.
• Create and nurture a positive, family-style work culture.
• Deliver culinary excellence and ensure guest satisfaction.

Skills

Restaurant management

Leadership

Team mentoring

Communication

Operations oversight

Job description

P.F. Chang's Pay Range (based on experience): $78,000.00 - $98,000.00 / year

Benefits We Offer

• Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
• Competitive Pay & Performance Incentives: Quarterly bonuses based on performance.
• Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
• Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
• Exclusive Discounts: Access exclusive employee discounts.
• Holidays: Most locations closed on Thanksgiving and Christmas.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Job Summary

Do you strive to be the best? Do you motivate others to want to be like you? Do you excel at your job? Then Join us in our quest for world domination by way of great food and hospitality! …okay, that’s a little excessive, but P.F. Chang’s is the global leader in scratch Asian cooking, and we are always looking to add to our cream of the (green onion) crop!

Job Responsibilities

• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
• Boost Financial Performance: Build sales and maximize financial success for your restaurant
• Create & Nurture Culture: Develop, encourage, and model a fun, positive, family-style work environment
• Drive Culinary Excellence: Deliver an amazing guest experience through your culinary expertise
• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service

Job Requirements

• 5+ years restaurant management experience
• Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations.
• Experience working in a hands-on, fast paced, high volume environment
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, cost of goods and overall control of financials
• Adapt quickly to a variety of work environments, and work effectively with different types of people

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.