Assistant Operating Director – Asheboro, NC

The Top Gun Program - Cornerstone Caregiving; Asheboro, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

12 days of PTO

Phone stipend

Leadership development

Career growth opportunities

Job summary

Cornerstone Caregiving in Asheboro, NC seeks an Assistant Operating Director to serve as the Operating Director’s second-in-command, leading in-office operations, scheduling oversight, staff development, and client care quality.

You will onboard and train new managers, conduct weekly 1:1s, manage on-call rotation, and oversee administrative workflows while ensuring compliance with state requirements and Cornerstone policies.

Qualifications

• 2+ years of experience in management, leadership operations, or human resources.
• Leadership experience within healthcare or home care.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Oversee in-office operations and scheduling oversight.
• Lead, coach, and support in-office staff; ensure standards and culture.
• Conduct weekly 1:1 check-ins, performance reviews, and coaching.
• Assist with recruiting, onboarding steps, and staff oversight.

Skills

Management experience

Leadership

Healthcare/home care

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Google Workspace

Job description

Assistant Operating Director – Asheboro, NC

for Existing

AtCornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than450offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking anAssistant Operating Director (AOD), akey leadership roleand the Operating Director’ssecond-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

Serve as the Operating Director’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.

Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.

Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.

Conductweekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.

Shareon-call rotation with office leadership.

Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.

Maintain accurate documentation in alignment with Cornerstone policies and state requirements.

Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

Oversee scheduling operations to ensure timely coverage and an excellent client experience.

Respond to client escalations with urgency, professionalism, and empathy.

Conductcheck-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.

Ensurestate-required supervisory visits are completed (as applicable).

Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

Bachelor’s Degree preferred but not required, high school diploma or equivalent required.

2+ years of experience in management, leadership operations, or human resources.

Experience hiring, recruiting, training, scheduling, and supervising staff.

Leadership experience within the healthcare or home care industry.

Ability to workautonomously in a fast-paced environment.

Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

Valid driver’s license and auto insurance.

High proficiency with technology, especiallyGoogle Workspace.

High attention to detail and exceptional follow-through skills.

Strong communication and interpersonal skills.

12 days of PTO annually.

Phone stipend.

Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Why You’ll Love This Role

You are thecentral in-office leader, ensuring clarity, rhythm, and daily operational success.

You will directly shape staff performance, team culture, and client experience.

You’ll grow in leadership through hands‑on coaching, development, and operational oversight.

Your work makes adirect impact on seniors, caregivers, and families in your community.

Join a mission that matters.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#AOD-H