Assistant Office Manager Bill Estes Collision Center

Lhmauto; Carmel (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Office Manager to join their team. This role offers a unique opportunity to impact customer experiences in the automotive sector. You will provide essential administrative support, ensuring smooth operations in a dynamic environment. Your responsibilities will include greeting customers, managing communications, and handling financial transactions with precision. The company fosters a culture of growth and inclusivity, offering competitive benefits and opportunities for professional development. If you are passionate about customer service and eager to contribute to a collaborative team, this position is perfect for you.

Benefits

Weekly Pay

Paid Holidays

Paid Time Off

Stock Awards

Medical Insurance

401k with Company Match

Employee Discounts

Paid Volunteer Hours

Qualifications

• Must be at least eighteen years of age.
• Ability to pass pre-employment screens (background and drug test).

Responsibilities

• Provide administrative support to body shop operations.
• Greet customers and direct them to appropriate resources.
• Receipt and record payments from customers.

Skills

Customer Service Skills

Effective Communication

Attention to Detail

Teamwork

Ability to Operate in Fast-Paced Environment

Education

High School Diploma or Equivalent

Tools

Office Equipment

Computer Systems

Job description

Assistant Office Manager Bill Estes Collision Center

About Asbury

Bill Estes Toyota is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Office Manager at Bill Estes Collision Center, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Clerk who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Office Clerk is responsible for providing administrative support to body shop operations.

• Greet customers as they arrive in a pleasant and professional manner
• Direct customers to the resources that will best meet their needs
• Answer incoming phone calls in a prompt, polite, and professional manner
• Screen calls and direct them to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
• Receipt and record cash, checks, and credit card payments from customers
• Reconcile cash drawer daily, as directed by the accounting office
• File repair orders as needed
• Open and close repair orders for all incoming and outgoing vehicles in a timely manner
• Operate office equipment and computer systems as needed
• Maintain Customer Satisfaction at or above company standards
• Must be an effective communicator
• Must be team-oriented and comfortable in an open office setting
• Must have a strong attention to detail
• Must be able to operate in a fast-paced environment
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.