Assistant Office Manager

North American Dental Group; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401k

Career growth

Continuing education

Job summary

North American Dental Group is seeking an Assistant Office Manager for our Melbourne, FL practice. You will support the office manager with scheduling, billing, and patient records while helping maintain a welcoming, efficient front desk and patient experience.

The ideal candidate has a related degree or several years of experience in a fast-paced dental or healthcare customer service setting, with strong computer skills and a commitment to high-quality patient care.

Qualifications

• Bachelor’s degree in a related field or 4 years of related experience.
• Experience in a fast-paced, interactive customer service environment.
• Strong computer skills and ability to learn new programs, especially MS Office.
• Experience with Medicare/Medicaid or other insurance preferred.

Responsibilities

• Assist with patient chart audits to ensure proper documentation and alignment with treatment plans.
• Engage in teamwork and communication in a fast-paced setting under the office manager.
• Coordinate scheduling, payments, and insurance verification for patients.
• Maintain a positive attitude and connect with team and patients.
• Fill in for the office manager when needed.

Education

Bachelor's degree in a related field

4 years of related experience

Strong computer skills

Microsoft Office

Experience with Medicare, Medicaid, or other insurance

Tools

Microsoft Office

Job description

Overview

Assistant Office Manager

\"Open Up\" to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.

Responsibilities

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients' treatment plan
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under direction of our office manager
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike
• Practice flexibility, filling in for office manager when needed

Qualifications

• Bachelor's degree in a related field OR 4 years of related experience
• Experience managing in dental or another fast-paced, highly interactive customer service atmosphere
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
• Experience with Medicare, Medicaid, or other insurance preferred

\"Brace\" Yourself... It only Gets Better

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Comprehensive benefits package, including 401k
• Constant opportunities for career growth and continuing education
• An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients

Ready to Come \"Bond\" With Our Team?

• If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in.
• Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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