Assistant Office Manager

North American Dental Group (NADG); Bridgeport (WV); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group partner practice is hiring an Assistant Office Manager to uphold our patient-first care and efficient office operations. This role supports the Office Manager, coordinates scheduling, payments, and insurance verification, and helps ensure documentation aligns with each treatment plan.

You will join a team that values empathy, reliability, and strong computer skills. Monday–Friday 8am–5pm, full-time, with opportunities to grow within the NADG network.

Qualifications

• Bachelor's degree in a related field or 4 years of related experience.
• Experience managing in a dental or fast-paced customer service atmosphere.
• Strong computer skills and ability to learn new software.
• Experience with Medicare, Medicaid, or other insurance preferred.

Responsibilities

• Audit patient charts to ensure documentation aligns with treatment plans.
• Coordinate scheduling, payments, and insurance verification under the office manager's direction.
• Engage with team and patients in a fast-paced environment.
• Fill in for the office manager when needed.

Skills

Customer service

MS Office

Dental experience

Insurance verification

Practice management software

Teamwork

Education

Bachelor's degree or 4 years experience

Tools

Practice management software

MS Office Suite

Job description

Assistant Office Manager

"Open Up" to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Smiling from Open to Close

Monday-Friday 8am-5pm

Responsibilities

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients' treatment plan
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under direction of our office manager
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike
• Practice flexibility, filling in for office manager when needed

Skills Required to Make a Great "Impression" on Our Team

• Bachelor's degree in a related field OR 4 years of related experience
• Experience managing in dental or another fast-paced, highly interactive customer service atmosphere
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
• Expereince with MS Office Suite
• Proficiency with practice management software is preferred
• Experience with Medicare, Medicaid, or other insurance preferred

Benefits

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off401k
• Voluntary Life & Disability Insurance
• Employee Assistance Program
• Referral Program
• Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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