Assistant Neighborhood Sales Manager

Stanley Martin Homes, LLC; Myrtle Beach (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Stanley Martin Homes, LLC is seeking an Assistant Neighborhood Sales Manager to support the Neighborhood Sales Manager in setting up and running the sales office. You will greet prospects, schedule and assist appointments, present home features, and help buyers navigate the process.

You will manage brochures, verify marketing materials, update listings on StanleyMartin.com and MLS, and report weekly on progress.

Qualifications

• Must have customer service experience and a proactive approach to helping homebuyers.
• Strong listening, communication, and relationship-building skills are critical.
• Detail-oriented and organized to audit materials and track prospect outreach.
• Comfortable learning new technology and using multiple software systems.

Responsibilities

• Greet prospects and schedule/assist appointments at the model home or sales office.
• Learn what is important to buyers and show available homes.
• Stock and organize brochures; audit marketing materials and listings for accuracy.
• Assist with listing information on StanleyMartin.com and MLS; support marketing events.
• Maintain right-size customer follow-up weekly and help buyers through the process.

Skills

Customer service

Active listening

Communication

Organization

Attention to detail

Critical thinking

Time management

Learning agility

Tools

Salesforce

HB1

MS Office

Job description

A day in the life of an Assistant Neighborhood Sales Manager.

Unlike a 'normal' office job, your day will start between 9-10am in the model home or sales office you have been assigned to. You will be the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your typical day will include greeting prospects and appointments when they arrive to the model home, learning what is important to them in their home search showing available homes. You'll help keep everything in order putting together and stocking brochure material, and auditing the sales and marketing materials, including the website, to make sure all details are accurate. You will also be involved in making sure homebuyers have what they need throughout the buying process. This means that each week you will be talking with customers to answer any questions regarding their home progress, loan information and more. You will interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS. At the end of the day, you are an essential part of making sure your neighborhood looks great and that you are providing high quality customer service while helping to achieve the neighborhood sales goal.

Technical Tools Used Daily

• Salesforce
• DXC Homebuilder One (HB1)
• Microsoft Office Suite

What is Stanley Martin looking for in an ANSM?

The ideal ANSM candidate is eager to learn everything it takes to be a Neighborhood Sales Manager. and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company. A result driven nature, as well as excellent customer service and relationship building skills are critical to the success of this position.

Must Haves:

• Motivated by friendly competition and the drive to hit sales goals
• Exudes active listening, confidence, and respect when communicating with others
• Has used a customer service approach in previous work
• Excited and eager to learn new technology quickly
• Detail oriented to effectively review marketing material and sales contracts
• Ability to stay organized to track prospect outreach, and sales needs
• Ability to think critically about any given situation
• Ability to work until 6pm and on weekends
• Proficient in various software systems; including MS Office