ASSISTANT MEDICAL SUPPORT (52837)

Metrocare Services; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Leave and Holidays

Retirement Plans

Health Savings Accounts

Professional Development Allowances

Bilingual Stipends

Job summary

Join a leading healthcare provider in North Texas as an Assistant Medical Support. You will play a pivotal role in delivering essential medical services, coordinating care, and supporting patients with mental health challenges. This position offers a meaningful opportunity to contribute to community health while working in a supportive environment. The role involves administrative tasks, patient interaction, and collaboration with healthcare professionals to ensure quality care. If you are dedicated to making a difference in people's lives, this is the opportunity for you.

Qualifications

• 0-2 years experience in MH/MR or human services.
• Certification through AAMA or registration with AMT is preferred.

Responsibilities

• Provides medical staff member extender services.
• Documents care provided accurately and timely.
• Coordinates consumer care with PCP and other providers.

Skills

Analytical Skills

Communication

Organizational Skills

Confidentiality

Education

High school/GED

Graduate of an accredited medical assisting program

Tools

Word

Excel

Outlook

PowerPoint

Job description

Join to apply for the ASSISTANT MEDICAL SUPPORT (52837) role at Metrocare Services

4 days ago Be among the first 25 applicants

Join to apply for the ASSISTANT MEDICAL SUPPORT (52837) role at Metrocare Services

Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing a critical workforce to the state.

The Medical Assistant performs routine, delegated clinical and administrative duties within the supervising medical staff members' scope of practice, consistent with the medical assistants' education, training, and experience. Such duties shall not constitute the practice of medicine.

Essential Duties And Responsibilities

• Provides medical staff member extender services, including coordination of lab results and obtaining authorizations for ordered medications.
• Administers medications as delegated by a medical staff member or APN.
• Performs venipuncture as delegated by a medical staff member.
• Obtains vital signs when delegated by medical staff member.
• Provides patient teaching to individuals and groups regarding mental health, medication, and other health-oriented or supportive topics as delegated by medical staff member or APN.
• Coordinates needed medical, dental, and prevention services when delegated.
• Coordinates consumer care with PCP, pharmacy, and/or other healthcare providers as needed.
• Identifies all consumers clearly before the administration of any medication, phlebotomy, and/or electrocardiograms.
• Documents care provided accurately, appropriately, legibly, and in a timely fashion.
• Documents verbal/telephone refill authorization within 2 hours when delegated by medical staff member. Ensures that medical staff co-signs the documented refill within 24 hours.
• Bills for services honestly and accurately.
• Participates in Quality Improvement activities, reviewing documentation, consumer care, and departmental and Center policies.
• Maintains a safe and clean consumer care work area.
• Uses work time productively, monitoring productivity reports regularly.
• Promotes positive relations between units, other departments, consumers, medical staff, and community agencies.
• Maintains confidentiality concerning consumer/Center information.
• Communicates effectively with consumers and families to elicit essential information accurately and timely.
• Attends staff meetings regularly as required.
• Performs other duties as assigned.

Competencies

• Conducts responsibilities ethically, adhering to professional standards, laws, and regulations.
• Demonstrates analytical skills, professional acumen, business ethics, and effective communication.
• Exhibits organizational skills, prioritizes workflow, and meets deadlines.
• Handles multiple tasks and projects simultaneously.
• Works autonomously with minimal supervision.
• Maintains professionalism and confidentiality at all times.

Qualifications

Education and Experience:

• High school/GED with 0-2 years experience in MH/MR or human services.
• Graduate of an accredited medical assisting program, with training in phlebotomy and electrocardiograms documented.
• Certification through AAMA or registration with AMT is preferred.

Mathematical Skills

• Basic math skills required.

Reasoning Ability

• Ability to follow simple instructions and handle standardized situations.

Computer Skills

• Proficiency with Word, Excel, Outlook, PowerPoint, and internet resources.

Certifications, Licenses, Registrations

• Current Texas Driver License or equivalent license in another state, with the ability to obtain Texas license within 3 months.
• Liability insurance if operating a personal vehicle for work.
• CPR, PMAB, SAMA certifications.

Benefits

Metrocare offers a competitive salary, training, and benefits including medical/dental/vision, paid leave and holidays, retirement plans, health savings accounts, professional development allowances, bilingual stipends, and more.

Additional Information

Metrocare is an equal opportunity employer and maintains tobacco-free facilities. No recruitment agencies please.