Assistant Media Services Technician (H) - Media Services

CUNY NYC College of Technology; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking an Assistant Media Services Technician to support audio-visual operations at a vibrant college. This role involves setting up and maintaining a variety of electronic equipment, ensuring high-quality presentations, and assisting faculty with their technical needs. The ideal candidate will possess a solid understanding of audio-visual technology and demonstrate strong troubleshooting skills. Join a dynamic team where your contributions will enhance the learning experience for students and faculty alike. This is a fantastic opportunity to grow your technical skills in a supportive environment while engaging with a diverse community.

Benefits

Comprehensive benefits package

Pension plans

Tax-Deferred Savings Plans

Flexible scheduling

Qualifications

• High School diploma with experience in audio-visual equipment operation.
• Understanding of audio-visual technology with training provided.

Responsibilities

• Setup and maintain audio-visual equipment for various events.
• Troubleshoot and resolve technical issues with presentation systems.

Skills

Audio-visual technology knowledge

Troubleshooting skills

Customer support

Basic maintenance of electronic equipment

Education

High School diploma or equivalent

Vocational or technical school graduation

Tools

Audio and video equipment

Presentation systems

Computers (Windows and Apple)

Job description

Assistant Media Services Technician (H) - Media Services

GENERAL DUTIES

Assistant Media Services Technicians, under direct supervision, perform simple, routine work involving the transportation, setting-up, operation and preventative maintenance of audio-visual and related electronic equipment, such as projectors of all types, audio and video recorders, video and photographic cameras, portable public address systems and video maintenance and repair equipment. Must have a general knowledge pertinent of Windows and Apple based computers software perform related work.

General Work Tasks

1. Install, adjust, and operate electronic equipment to record, edit, and transmit radio and television programs, motion pictures, video conferencing, or multimedia presentations. Diagnose and resolve media system problems under supervision.
2. Mix and regulate sound inputs and feeds or coordinate audio feeds with television pictures.
3. Compress, digitize, duplicate, and store audio and video data.
4. Perform minor repairs and routine cleaning of audio and video equipment. Notify supervisors when equipment repairs are needed.
5. Monitor incoming and outgoing pictures and sound feeds to ensure quality and notify supervisors of any possible problems.
6. Obtain, set up, and load media of scheduled productions and play back. Analyze and maintain data logs for audio-visual activities.
7. Maintain inventories of audio and videotapes and related supplies. Inform users of audio and videotaping service policies and procedures. Sets up and operates audio/video equipment.
8. Performs routine preventative maintenance on audio/video equipment. Assists in maintaining inventory records of equipment and parts.
9. Notifies supervisor when minor equipment repairs are needed. Transports equipment for on-site use or shop repair.
10. Operates motor vehicle, as necessary.

CONTRACT TITLE

Assistant Media Services Technician

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college located in downtown Brooklyn, offering associate and baccalaureate degrees in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies.

The Media Services department at City Tech invites applications for Assistant Media Services Technician (Hourly). Reporting to the Technical Manager, the Assistant Media Services Technician (Hourly) will be responsible for:

1. Assisting in the setup of portable and permanently installed audiovisual equipment including (but not limited to) projectors of all types, audio amplification equipment, wired and wireless microphones and sound processing equipment, video display equipment and video recording playback equipment of all formats, and projection screens.
2. Integrating Media Services and visitor's presentation devices (such as laptops, tablets and smartphones) into existing presentation systems.
3. Supporting faculty in their use of installed classroom presentation systems, including telephone support.
4. Troubleshooting installed and portable presentation systems, including but not limited to: determining if equipment is defective, and developing work-arounds so that classes are not unduly delayed.
5. Delivering and setting up portable presentation systems in venues such as N119, the Atrium Ground Floor Lounge and classrooms as needed.
6. Assisting in the construction, de-construction, updates and refurbishments of permanently installed presentation systems (including computers and their software) in classrooms and other venues.
7. Helping develop and maintain office computer software and systems.
8. Operating, transporting, making minor adjustments to, and helping to install and configure equipment such as smartboards, laptops, desktop computers, and e-podiums.
9. As directed, making minor adjustments and implementing routine technical updates to hardware and software.
10. Performing other office and clerical tasks and errands as needed.

Punctuality and reliability are crucial. Once established, work schedules will generally remain constant through a semester, with schedules changing as our office hours change between the regular semester, breaks, summer session, etc. There may be special events that fall outside the normal schedule; hours will be adjusted to accommodate such need. Work schedules may include Saturdays and evenings. All regular assignments are based in the six buildings of the Brooklyn campus, however, there may be college assignments that we must support that take place in off-campus venues such as hotels or convention centers, typically in Brooklyn or Manhattan.

MINIMUM QUALIFICATIONS

1. High School diploma or its equivalent and six months of full-time experience acquired within the last five years, in routine maintenance and operation of various projectors or other electronic equipment such as portable public address systems, audio recorders and cameras; or
2. Graduation from a recognized vocational or technical high school for radio and television mechanics or related trades; or
3. High school diploma its equivalent and two years of verifiable experience as a member of a High School audio visual team, or six months of work-study in an approved Board of Education program, which included work with audio or related electronic equipment.

DRIVERS LICENSE REQUIREMENT

A Motor Vehicle Driver's License valid in the State of New York may be required for certain assignments. Ability to work off schedule, flexible.

OTHER QUALIFICATIONS

A general understanding of audio-visual technology is expected, but Media Services will provide all necessary training specific to the audio-visual systems in use at the college.

Applicant must be able to lift 50 pounds and be willing to use college elevators to deliver equipment.

COMPENSATION

New Hire: $19.12*

Incumbent: $19.98

*This amount reflects a 13% salary suppression in effect for the first 24 months of employment.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled with review of resumes to begin on or after April 3, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30003

Location

NYC College of Technology