Assistant Managers with experience - Apartment Complex

CSI Property Management; Anaheim (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

CSI Property Management is seeking Assistant Managers to support various Apartment Communities in Anaheim. This role involves facilitating tenant relations, assisting with marketing strategies, managing collections, and providing excellent customer service to ensure the success of the community. Candidates should be outgoing, reliable, and possess strong communication skills, with a preference for those with backgrounds in real estate or hospitality.

Qualifications

• Professional appearance with self-motivated personality.
• Ability to work with minimal supervision and display a positive attitude.
• Experience in customer service, banking, or hospitality is beneficial.

Responsibilities

• Assist with marketing efforts and maintain resident files.
• Collect rent and deposits, ensuring compliance with community regulations.
• Provide excellent customer service and build strong resident relationships.

Skills

Excellent verbal and written communication skills

Problem solving

Customer service

Multi-tasking

Outgoing personality

Tools

YARDI

MRI

ONESITE

POP CARD

YIELDSTAR

Job description

CSI seeks Assistant Managers to cover shifts at our clients' Apartment Communities in temp or temp to hire opportunities.

Assistant managers help staff create the best experience for prospective and future residents, reach occupancy goals and develop loyal relationships with service providers, property owners and residents. They provide support to the Property Managers in all areas including maintenance, tenant relations, collections, monthly reporting, annual budgeting, risk management and property improvements.

Responsibilities may include :

• Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
• Maintain resident files and address complaints in a timely manner
• Collect rent, deposits and hold fees
• Bookkeeping with appropriate software
• Post late notices
• Acts as main point of contact in the absence of the Property Manager
• Develop marketing strategies to increase traffic
• Implement strategies to meet monthly revenue goals
• Prepare reports about : property performance, data summaries, trends
• Post ads and plan or participate in open houses
• Monitor rental collections, occupancy rates, move ins and move outs
• Monitor community appearance and oversee repair needs
• Enforce community rules
• Inspect vacant units and request repairs
• Respond to resident complaints, concerns and requests
• Build strong resident relations and provide excellent customer service
• Coach team members
• Supervise and train on-site staff

Ideal candidates possess a dynamic personality with the ability to interact and connect with all personalities. Extraordinary communication skills coupled with a confident approach is critical to this role.

Requirements :

• Professional appearance
• Outgoing, self-motivated, and RELIABLE
• Excellent verbal and written communication skills and telephone manner
• Ability to solve problems and work with minimal supervision
• Friendly, outgoing and display a positive, upbeat attitude
• Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role

A Big Plus :

• Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
• Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
• Experience with AR / AP, bookkeeping, posting rents, notices, budgeting, and financial reporting

Many successful employees have backgrounds in real estate, banking, customer service, management, retail, restaurant, hospitality / hotel, reception, administrative and sales.

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Apartment Assistant Manager • Anaheim, CA