Assistant Managers

McMullen & Sons Ltd.; Waltham (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Join a family-run business as an Assistant Manager where hospitality and quality are paramount. As a valued member of the team, you will lead a dynamic environment, ensuring guests receive outstanding service and training will be provided for your career growth through McMullen’s GROW Programme.

Benefits

Achievable bonus scheme

Shift flexibility

60% discounted meals when working

25% discount on food and 20% off drinks for friends on day off

Great live-in accommodation if required

Family friendly policies

A share of gratuities

Fantastic career development

Qualifications

• Must have 2 years supervisory experience within hospitality.
• Previous experience at Assistant Manager level is essential.

Responsibilities

• Exceed guest expectations daily.
• Lead the team to deliver outstanding service.
• Coach and guide new Team Members.
• Manage bookings, functions, and cash.

Skills

Leadership

Customer Service

Team Coaching

Cash Management

Stock Control

Job description

Waltham Cross • Up to £33,018 per annum plus bonus • Full time / Part time

(must have 2 years supervisory experience within hospitality)

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

So, if you’re as passionate as we are about great pubs and would enjoy helping to create a warm welcoming atmosphere in a busy pub offering classic pub dishes and local events then you could be our next Assistant Manager at our Classic pub concept, an important part of the McMullen Family. We can offer you…

• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Great live in accommodation if required
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.