Assistant Manager, WW New Media Servicing

Nbcuniversal3; California; Hybrid; USD 71,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

NBCUniversal's Global TV Distribution division seeks an Assistant Manager to service broadcast and library TV materials for EST, VOD, SVOD, and AVOD clients. You will set up timely deliveries per contractual terms and coordinate across Sales, Legal, and Finance.

The role requires a Bachelor's degree and at least one year in videotape or digital operations, with strong MS 365 skills and a willingness to work in Universal City, California in a hybrid schedule.

Qualifications

• Bachelor's degree required.
• At least 1 year of videotape or digital operations experience.
• Proficient with Microsoft 365 including Outlook, Word, and OneNote.

Responsibilities

• Research material availability and meet timelines.
• Investigate and resolve material rejections.
• Respond to client inquiries within SLA and manage questions about NBCUniversal products.
• Maintain status reports on licensed products, delivery requirements, and servicing across clients.
• Coordinate with Sales, Legal, Finance to ensure license approvals before delivery.
• Assist in metadata and art delivery when needed.

Skills

Attention to detail

Communication

Team player

Multitasking

Education

Bachelor's degree

Tools

Excel (Macros/VBA, Pivot Tables)

Database systems

Job description

About Us

NBCUniversal is a leader in providing entertainment programming to the US and international marketplaces. The Global Television Distribution division is responsible for the distribution of NBCUniversal products to all forms of linear and digital media. This includes the distribution of current and library theatrical movies, direct-to-video movies, documentaries, and specials, plus all forms of television products - scripted TV series, non-scripted TV series, mini-series, animation, and TV movies.

Overview

The Assistant Manager will be responsible for servicing current broadcast and library TV materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand, Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal Television. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms.

Responsibilities

• Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
• Investigate and resolve material rejections.
• Deal with inquiries from clients, responding to all questions and concerns regarding NBC Universal product within division SLA.
• Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
• Maintain reports of all products licensed, delivery requirements, and status of servicing across clients assigned. Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner.
• Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for one or more of the following media: EST, VOD, SVOD, and AVOD.
• Coordinate with Supervisor, Sales, Finance and Legal to insure that license agreements are properly approved before proceeding with delivery.
• Assist in metadata and art delivery when needed.
• Perform other related duties as requested by management.
• Work long hours as needed, including weekends.
• This position will include a company cell phone.

Basic Requirements

• Bachelor's degree
• Minimum of one year's experience in videotape and/or digital operations.
• Proficient in Microsoft 365 - including but not limited to Outlook, Word, and OneNote.

Eligibility Requirements

• Must be willing to work in Universal City, California.
• Must have unrestricted work authorization to work in the United States.
• This position has been designated as a hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

• Knowledge of videotape, digital encoding formats and electronic delivery methods.
• Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon.
• Intermediate knowledge of Excel, including Macros (VBA)and, Pivot Tables; experience with database systems and advanced Formulas is desirable but not required.
• Must work effectively under own initiative, self-direct, prioritize tasks and maintain focus under the pressure of strict deadlines.
• Excellent attention to detail and organizational skills.
• Demonstrates ability to communicate clearly and professionally with both internal and external clients/customers.
• Team player - able to multitask and deal with different clients simultaneously.
• Ability to adapt quickly to new technologies, changing priorities, and processing systems.
• Positive work ethic with high degree of integrity and professionalism.
• Foreign Language Skills a plus, but not required.
• Fundamental knowledge of XML a plus, but not required.

Additional Requirements

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Salary range: $70,500 - $ 75,000.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orient