Assistant Manager - Woodland Hills Mall, Hollister

Abercrombie & Fitch Co.; Tulsa (OK); Vor Ort; USD 43.000 - 62.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus program

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Employee assistance program

Parental leave

401(k) matching

Training and development

Zusammenfassung

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a fast‑paced retail setting. You will drive sales through analytics, deliver exceptional customer service, and oversee daily store operations in line with brand standards.

Your role includes opening/closing duties, supervising staff, scheduling, payroll, coaching, and maintaining visual merchandising to support store performance and customer satisfaction.

Qualifikationen

• Bachelor’s degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus and fashion trend awareness.
• Excellent communication and interpersonal skills.

Aufgaben

• Open and close routines for the store.
• Supervise sales floor and stockroom, ensure service & operations.
• Staffing, scheduling, and payroll preparation.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Maintain visual displays and brand standards.
• Analyze reports to inform decisions.
• Protect assets and manage inventory.
• Operate POS systems and fulfill Omni Channel orders.
• Represent the brand and embody company culture.

Kenntnisse

Customer focus

Fashion knowledge

Strong work ethic

Communication skills

Interpersonal skills

Team leadership

Coaching abilities

Initiative

Detail orientation

Adaptability

Ausbildung

Bachelor’s degree

1 year supervisory experience (customer-facing)

Jobbeschreibung

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.