Assistant Manager - Wichita Falls

QuikTrip; Wichita Falls (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

QuikTrip Corp. in Wichita Falls, TX, seeks an Entry-Level Assistant Manager to support store operations, train clerks, and uphold standards. The role emphasizes customer service, teamwork, and growth within a welcoming, inclusive environment.

Under Store Manager guidance, you will lead by example, manage shifts, and ensure policies are followed to deliver a smooth, engaging shopping experience for customers and staff alike.

Qualifications

• High school diploma or GED is required.
• Retail store sales experience is desirable.
• Ability to communicate in English with customers, vendors, and employees.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Mentor peers, resolve conflicts constructively, and model professional behavior.
• Store Appearance - Maintain a welcoming, customer-facing environment and address appearance issues.
• Food Service and Food Safety - Ensure quality and safety of products and service.
• Merchandising - Optimize product presentation to meet customer demand.
• Shift Management - Coordinate shifts to meet customer demand and ensure smooth operations.
• Business Operations - Monitor tasks, reporting, and inventory processes to uphold standards.

Skills

Pleasant disposition

Patience

Self-motivated

Work unsupervised

English communication

Education

High school diploma or GED

Job description

Job Summary

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door.

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door. Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment. You'll also help train and develop clerks on your shift, contributing to a consistent, high-performing team culture through hands-on leadership and a commitment to growth. In this role, you'll demonstrate key strengths like Customer Engagement, Operational Execution, and Teamwork - all in alignment with QuikTrip's Purpose, Core Values, and Standards of Store Operations. Watch our Applicant Video by selecting the link: QuikTrip Applicant Video

Job Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations -Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Qualifications

• Required Education: High school diploma or equivalent (GED)
• Desired Experience: Retail store sales experience
• Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Schedule / Work / Travel

• Work Pattern: Shift work; may include evenings, nights, weekends and holidays (essential personnel during weather/events).
• Physical / Environment: Requires standing for extended periods and routine walking.
• Requires lifting up to 30-60 lbs
• May work in cold/freezer areas or outdoors at times.