Assistant Manager WI

ANCHOR POINT MANAGEMENT GROUP; Appleton (WI); In loco; USD 19.286 - 23.419; Tempo pieno

Descrizione del lavoro

Anchor Point Management Group in Appleton seeks an Assistant General Manager to oversee restaurant operations at Taco Bell. You will engage with customers and support team members while ensuring high standards of service, cleanliness, and productivity.

Ideal candidates will possess a high school diploma, strong leadership skills, and at least 6 months of supervisory experience. Open availability is required to meet flexible scheduling needs. Opportunity for advancement exists based on internal performance standards.

Competenze

• Must be at least 18 years old.
• Strong preference for an internal promote.
• Minimum of 6 months in a shift management or supervisory role.

Mansioni

• Greet customers with a friendly demeanor.
• Prepare and package food and drink products.
• Monitor speed of service and resolve bottlenecks.
• Assist with daily inventory and cash procedures.

Conoscenze

Customer service

Team leadership

Communication skills

Basic math

Formazione

High school diploma or GED

Descrizione del lavoro

Job Details

Job Location: 3221 East Express Ct - Appleton, WI 54915

Salary Range: $14.00 - $17.00 Hourly

Position Summary

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role‑model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitors performance and share responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses on a continual basis and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits.
• Assist the RGM to maintain proper time‑keeping and payroll procedures.

Qualifications

Knowledge and skill requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and is able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• Has a positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners or managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.