Assistant Manager - White Marsh Mall, Hollister

Abercrombie & Fitch Spain, SL; Baltimore (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking a store supervisor to lead daily operations in our Baltimore location. You will oversee salesfloor and stockroom, supervise staff, train non-management teammates, and ensure exceptional customer service while driving sales and brand standards.

Competitive pay starts at 23.00 per hour with benefits including paid time off, merchandise discount, and a 401(k) match. Join a global, omnichannel retailer committed to growth and promoting from within.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence; balance multiple tasks while being detail oriented.
• Engage in applied learning and proactive thinking.
• Ability to perform in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Fashion trends

Communication

Interpersonal skills

Team building

Initiative

Multitasking

Proactive thinking

Confidence

Education

Bachelor's degree or supervisory experience

Job description

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $23.00 per hour. (i.e., the recruiting pay range for this position is $23.00-$23.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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