Assistant Manager - Walden Galleria, Abercrombie & Fitch

A&F Stores, Inc.; Buffalo (NY); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Merchandise discount

Medical, dental and vision insurance

401(k) savings plan with company match

Job summary

A&F Stores, Inc. is looking for an Assistant Manager in Buffalo, NY. This multifaceted role requires driving sales, ensuring excellent customer service, and developing future leaders.

The ideal candidate should possess a Bachelor’s degree or one year of supervisory experience and demonstrate strong communication and customer-focused skills. The position offers benefits including a quarterly incentive bonus, paid time off, and insurance options.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and knowledge of current fashion trends.
• Ability to communicate effectively and build a team.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge while driving sales.

Skills

Customer focus

Communication skills

Team-building ability

Knowledge of fashion trends

Education

Bachelor’s degree or one year of supervisory experience

Job description

Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. It focuses on driving sales results, delivering best‑in‑class customer service, and developing future store leaders.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building ability and capability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Show up in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly incentive bonus program.
• Paid time off.
• Paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Available life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

The starting rate for this position is $21.50 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.