Assistant Manager, USCM Operations

Scotiabank; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Scotiabank in Dallas, TX seeks an Assistant Manager for U.S. Cash Management Operations within Global Transaction Banking (GTB).

You will oversee daily processing, balance and payment activities, and liaise with internal partners to ensure compliance, controls, and timely deliverables. The role requires 3–5 years in Transaction Banking, strong communication, and MS Office proficiency; Finacle and Power BI are advantageous.

Qualifications

• 3–5 years of practical experience supporting Transaction Banking.
• Strong knowledge of Transaction Banking products with risk management.
• Excellent verbal and written communication.
• Strong attention to detail, organizational and planning skills.
• Self-starter and team player.
• Proficient in Microsoft Office.
• Experience with Finacle and Power BI is a plus.
• Bachelor’s degree in Finance, Accounting, Business Administration or related discipline is an asset.

Responsibilities

• Oversee daily operations and ensure timely deliverables.
• Supervise Analysts and review outputs against procedures and SLAs.
• Escalate operational issues and perform root-cause analyses.
• Maintain relationships with Product, Technology, and Sales teams.
• Enforce controls and assist with audits and regulatory reviews.
• Coach Analysts and support onboarding.

Skills

Transaction Banking

Risk management

Communication

Attention to detail

MS Office

Finacle

Power BI

Education

Bachelor’s degree in Finance, Accounting, Business Administration or related discipline (asset)

Tools

Finacle

Power BI

Job description

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Requisition ID: 263047

Salary Range:-

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Assistant Manager, U.S. Cash Management Operations – Dallas, TX

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

Supports the overall success of U.S. Cash Management Operations by overseeing daily operational activities, ensuring quality and timeliness of deliverables, and enforcing adherence to established processes and controls. Acts as the first line of supervision and escalation for the team. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

What You’ll Do:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Oversees and ensures the proper completion of daily, weekly and monthly processes by self or Analysts across Global Transaction Banking (GTB) products including but not limited to account lifecycle activities (open/maintain/close), balance & transaction reconciliations, interest/fee calculations & payments, client payment processing, statement processing, and various audit, regulatory and financial reporting deliverables.
• Reviews and validates outputs produced by Analysts to ensure adherence to established procedures, controls, and SLAs.
• Acts as the first point of escalation for operational issues, client inquiries, and control exceptions; performs root cause analysis and determines appropriate resolution or escalation to Manager.
• Maintains strong working relationships with internal stakeholders, including Product, Technology, and Sales partners, to facilitate issue resolution.
• Enforces adherence to the control framework, ensuring all key controls are executed consistently and in accordance with regulatory and internal policy requirements.
• Identifies process gaps, control weaknesses, or inefficiencies and implements enhancements in consultation with the Manager.
• Supports audits, regulatory reviews, and internal control testing by coordinating responses and ensuring timely and accurate deliverables.
• Provides day-to-day coaching, guidance, and support to Analysts; contributes to training and onboarding of new team members.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Contributes to a high performance environment and inclusive work environment.

What You’ll Bring:

• 3 - 5 years of practical experience supporting Transaction Banking business, including but not limited to Payments/Deposits, FX Settlement and Liquidity Management.
• Possess strong knowledge of Transaction Banking products with advanced technical acumen and solid risk management techniques preferred.
• Excellent verbal and written skills with the ability to effectively communicate with external clients and internal partners.
• Must possess strong attention to detail, organizational, planning, time-management, problem solving & critical thinking skills.
• Possess the ability to be a self-starter and team player.
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Prior experience with Finacle, Power BI and other operational systems considered an asset.
• Bachelor’s degree in Finance, Accounting, Business Administration or related discipline considered an asset.

Interested?
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

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