Assistant Manager Trainee - Full-time

Big 5 Corp; Citrus Heights (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading sporting goods retailer where you can grow your career in a fast-paced environment. This entry-level position offers a well-defined training program designed to prepare you for management roles. You'll engage with customers, drive sales, and learn essential operational skills while enjoying a range of benefits including medical and dental insurance, paid time off, and employee discounts. If you have a passion for sports and a commitment to customer service, this is the perfect opportunity for you to thrive and advance your career.

Benefits

Company Sponsored Education Assistance

Dental, Medical, Vision Insurance

Employee Merchandise Discount

Employee Referral Program

Kinecta Credit Union Membership

Life Insurance

Paid Personal Time Off

Sick Pay

Vacation

Pet Insurance

Qualifications

• Customer service experience is essential for this role.
• Basic organizational and math skills are required.

Responsibilities

• Drive sales and manage store operations in the absence of the Store Manager.
• Provide excellent customer service and assist with product inquiries.
• Oversee merchandising and ensure compliance with company policies.

Skills

Customer Service

Communication Skills

Organizational Skills

Sales Techniques

Education

High School Diploma or Equivalent

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team and Manager Trainees gain knowledge and experience required for promotion to management positions under the direction of experienced personnel. Duties are performed personally or through the assistance of subordinates. When you join Big 5, you will enjoy a fast-paced work environment with opportunities for growth. Responsibilities include but, are not limited to; customer sales and service in the store, directing customers, answering telephones, providing product descriptions, proposing add-on sales to customers, checking and retrieving merchandise from storage areas, cleaning, restocking, and organizing merchandise on the sales floor. This entry-level position is purposely designed to be transitory and generally lasts 6-18 months before promotion to the next level. A well-defined training program will be provided to help you develop your way into a management position. Available openings are generally filled by enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited to the industry. Enthusiasm for the product we carry is essential. This is an hourly, non-exempt position.

Responsibilities:

• Successful operation of store in the absence of the Store Manager


• Driving sales


• Opening and closing of the store


• Direct oversight of footwear and advertising programs, and other departments


• Performing customer sales and service


• Merchandising and compliance of all company policies


• Answering customer inquiries from telephone calls


• Setting promotional signage, and other duties as assigned


• Enforcement of all company policies


• Coaching, counseling, and disciplining employees as needed


• Learning and providing product descriptions


• Proposing add-on sales.


• Checking and retrieve merchandise from storage areas


• Organize, restock, and clean merchandise on the sales floor


• Inventory control and enforcement of loss prevention policies

Requirements:

• Must be 21 years of age or older


• Must possess High School diploma, GED, High School Equivalency, certificated equivalent and/or relevant experience


• Must possess basic organizational and/or applicable math skills


• Upon accepting an offered position, candidate will be subject to E-Verify


• Light to moderate lifting may be required, with or without reasonable accommodation


• Must possess effective and demonstrable interactive and communicative skills

Benefits:

• Company Sponsored Education Assistance


• Dental, Medical, Vision Insurance


• Employee Merchandise Discount


• Employee Referral Program


• Kinecta Credit Union Membership


• Life Insurance


• Paid Personal Time Off


• Sick Pay


• Vacation


• Pet Insurance


• Savings and Profit-Sharing Plan - 401k/Roth IRA


• Ticket Discounts to Top Attractions and Events

California Pay Scale: $16.65 - $19.50/hour depending on store location

*For Federal Protection and specific City Ordinance Information, see links below.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.