Assistant Manager, Tissue Recovery

LifeLink Foundation; Norcross (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company paid Medical, Dental, and Life

Pension plan

Paid Vacation, Sick Days & Holidays

Job summary

LifeLink Foundation is seeking an Assistant Manager, Tissue Recovery, to lead staff in tissue procurement and related activities. You will train, supervise, and coordinate case staffing, courier services, and hospital relations to support transplant programs.

Ideal candidates will have a life science degree and supervisory experience, with AATB certification or tissue banking experience as a plus. This is a mission‑driven nonprofit serving Georgia and surrounding regions.

Qualifications

• Bachelor’s degree in life science and supervisory experience.
• AATB certification and tissue banking experience are a plus.
• Strong leadership and staff training skills.
• Experience coordinating case staffing and hospital relationships.

Responsibilities

• Directs, delivers, and monitors tissue recovery staff training.
• Serves as primary technical contact for tissue procurement.
• Ensures performance of recovery personnel in procurement, storage and shipment.

Skills

Management experience

Supervisory experience

Life science background

AATB certification

Tissue banking experience

Education

Bachelor's degree in life science

Associate degree in allied science

Surgical technology program + AATB certification

Job description

Description

About LifeLink: More than four decades ago, a visionary group of innovators led by renowned nephrologist Dr. Dana Shires made a life‑changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision‑driven organization of more than 700 dedicated professionals across west‑central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality. If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do

As an Assistant Manager, Tissue Recovery, you will directly contribute to LifeLink’s life‑saving mission. Directs, delivers, and monitors tissue recovery staff training; serves as the primary technical contact for tissue procurement; ensures the performance of all recovery personnel in proper procurement, storage, and shipment of tissue for transplantation; supports in‑services, Public Affairs activities, and professional development seminars; and assists in hospital development activity as needed. Maintains an open line of communication with the Medical Director, Executive Director, administrator on call, and Tissue Recovery Manager (GA).

Key Responsibilities

• Assist with overall recovery staff management to include interviewing, hiring, evaluating, coaching, monitoring, mentoring, disciplining, and counseling staff.
• Case Coordinator duties to include:
  • Having access to cell phone and LifeLink designated computer while on call.
  • Receiving calls from Donation Coordinators or shared organ/tissue donors.
  • Coordinating donor transportation.
  • Reviewing donor information and assisting in the determination of initial suitability for recovery.
  • Communicating with other processing agencies.
  • Coordinating case staffing, logistics and communication (including communication with Eye Bank if applicable).
  • Working with primary coordinator to ensure compliance with required case activity.
  • Coordinating courier services to LLTB and applicable processors.
• Assist Manager with enhancing external relationships with Medical Examiners and outside processors.
• Serve as primary staff resource for all aspects of tissue recovery.
• Assist the Manager in the development, maintenance, implementation and supervision of all procurement techniques and procedures for technical staff.
• Train, supervise, evaluate, and complete training documentation for new Tissue Recovery Coordinators, Primary Coordinators.
• Perform the function of the Primary Tissue Coordinator.
• Adhere to established protocols set forth in LifeLink Foundation Tissue Bank standards and procedures manual.
• Participate in meetings with vascular recovery staff and communicate information related to the interaction between the Vascular Coordinator and Tissue Recovery Coordinators.
• Take call to provide support for the primary coordinator and case coordinator and act as a liaison for administrator on call when necessary.
• Serve as a resource for staff. During multiple cases the Assistant Manager will help coordinate potential tissue donors with the Tissue coordinator on‑call and will be required to participate in tissue recovery activity as needed.
• Update and maintain Tissue Recovery staff training records to include tabulating donor activity and training verification by keeping relevant statistics and reporting these to the Tissue Recovery Manager and Recovery staff.
• Attend and hold continuing education meetings/courses and disseminate technical information to the staff.
• Document meetings attended for CEUs; observe, evaluate, and document staff compliance with established procedures and protocols.
• Participate with Tissue Recovery Manager in the preparation of annual evaluations of Tissue Recovery staff.
• Participate in process improvement activities and the establishment and maintenance of Key Performance.
• Participate and collaborate as needed with Hospital Development and PA in the education and development activities as they relate to Tissue Recovery.
• Responsible for maintaining the Per‑Diem tissue schedule.
• Responsible for managing unprocessed tissue room including inventory and shipping of eligible donors.
• Responsible for oversight of the cleaning of the Operating Room, Prep Room, and Freezer Rooms.
• Monitor chart clearance rates and ensure staff complete documentation.
• Perform any duties deemed necessary by the Tissue Recovery Manager (GA).

Who You Are

• Passionate about helping others and making a difference.
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
• A bachelor’s degree in a life science field and previous management or supervisory experience. AATB certification and experience in tissue banking a plus; or
• An associate degree in an allied science (ORT, EMY or CST) and previous management or supervisory experience. AATB certification and experience in tissue banking a plus; or
• Successful completion of an accredited surgical technology program or its equivalent, and a minimum of three years of experience in sterile tissue recovery / Primary and certification by AATB as Tissue Bank Specialist and previous supervisory experience; or
• Five years’ experience in Tissue Banking and hold a certificate as an AATB Certified Tissue Bank Specialist and previous supervisory experience.
• Demonstrated understanding of the authorization / DD process.
• Manual dexterity to demonstrate proper surgical technique in the procurement of bone and tissue for transplantation.
• Interpersonal ability to interact with all personnel and management staff.
• Ability to interpret pertinent tests required for the determination of suitability relating to a prospective bone and tissue donor.
• Ability to stand for ninety percent of work time and to lift and carry equipment varying in weight from one to thirty pounds ten percent of the work time.
• Availability to take call at least 33 percent of the work month and twenty‑four‑hour availability for any problems surrounding tissue donors and the tissue team.
• Good driving record and current state driver license.
• A collaborator who thrives in a mission‑first environment.

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope.
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico.
• COMPANY PAID Medical, Dental, Disability & Life Insurance.
• Generous COMPANY PAID Pension Plan for your Retirement.
• Paid Vacation, Sick Days & Holidays.
• Growth opportunities in a mission‑driven, high‑impact nonprofit.
• Work with purpose, knowing your efforts directly touch lives.

Diversity, Equity & Inclusion

LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?

Your next career move could be the most meaningful one yet.