Assistant Manager - Tasting Room / Restaurant

Booneshine Brewing Company, Inc.; Boone (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the food and beverage industry is seeking an Assistant Manager for their Tasting Room/Restaurant in Boone, NC. The ideal candidate will assist the General Manager, ensuring high customer service standards, overseeing daily operations during busy periods, and maintaining staff training and schedules. This full-time role offers a chance to grow in a vibrant work environment while contributing to the culinary community.

Qualifications

• Experience in restaurant management or customer service.
• Skills in training and staff development are crucial.

Responsibilities

• Assist General Manager in maintaining customer satisfaction.
• Manage front-of-house operations during peak hours.
• Develop standard operating procedures for the restaurant.

Skills

Customer Service

Problem-Solving

Team Development

Job description

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Primary Responsibilities

Assist the General Manager in maintaining best in class customer service and satisfaction for the Booneshine tasting room / restaurant in Boone, NC.

Job Description

Primary Responsibilities

Assist the General Manager in maintaining best in class customer service and satisfaction for the Booneshine tasting room / restaurant in Boone, NC.

Primary Responsibilities (Front Of House Management)

• Continuous evaluation of the guest experience and identifying areas of improvement
• Oversight of restaurant and service during peak operational hours
• Develop and maintain standard operating procedures for the tasting room / restaurant
• Weekly beverage and supplies ordering
• Front of house staff scheduling
• Maintaining health code standards
• Maintaining merchandise inventory and reordering as needed
• Assisting the General Manager with training development, shift lead coaching, and admin responsibilities
  
  

Secondary Responsibilities

• Maintain and update menus
• Assist with orientation, training, and welcoming of new team members
• Organize family meals and staff events
• Staff development - work with shift leaders to develop creative problem-solving skills and identify areas of focus (i.e. communication between host, expo, and shift leads)
• Developing and implementing a detailed cleaning and maintenance schedule
• Attending weekly tasting room meetings
  
  

Review Period

• Quarterly performance evaluation and reviews will be held with the General Manager

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Food & Beverages

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