Assistant Manager - Tanger Outlets Phoenix, Hollister

A&F Stores, Inc.; Arizona; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(k) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with daily store operations, driving sales through analytics, great service, and brand execution.

You will lead opening/closing, supervise the sales floor and stockroom, manage scheduling and payroll, train staff, and maintain compelling visual displays while protecting assets. A strong fashion sense and communication skills are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree or 1 year of supervisory, customer-facing experience.
• Strong customer focus and fashion trend awareness.
• Proven communication and interpersonal skills.
• Ability to lead, coach and develop a team.
• Capacity to balance multiple tasks with attention to detail.

Responsibilities

• Open and close routines for the store.
• Supervise sales floor and stockroom ensuring excellent service and smooth operations.
• Schedule staffing and manage payroll.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Maintain visual merchandising displays.
• Analyze reports to inform decisions.
• Protect store assets and manage inventory control.
• Operate POS systems and process orders.
• Represent the brand and uphold company culture.

Skills

Customer focus

Communication skills

Team leadership

Coaching others

Multi-tasking

Attention to detail

Initiative

Fashion knowledge

Education

Bachelor's degree

Tools

POS systems

Job description

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.