Assistant Manager - Houston Premium Outlets, Hollister

A&F Stores, Inc.; Houston (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development Opportunities

Descripción de la vacante

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales and deliver exceptional customer service while leading daily store operations.

In this role you will manage openings and closings, supervise the floor and stockroom, schedule staff, train non-management teammates, and maintain brand standards across merchandising and customer experience.

A background in retail, strong communication, and a commitment to our values will help you thrive in a fast-paced environment.

Formación

• Bachelor's degree or supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Excellent communication and interpersonal skills.
• Ability to lead, coach and develop staff.
• Experience in retail operations and visual merchandising.
• Familiarity with payroll and scheduling is a plus.

Responsabilidades

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Conocimientos

Customer focus

Communication skills

Team building

Coaching others

Leadership

Multi-tasking

Educación

Bachelor’s degree or supervisory experience in customer-facing role

Herramientas

POS systems

Descripción del empleo

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.