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Assistant Manager, Talent Operations - 85th & 3rd - NY

Gap

New York (NY)

On-site

USD 60,000 - 80,000

Full time

15 days ago

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Job summary

An iconic American brand seeks an Assistant Manager to lead the store team and drive profitable sales growth. In this role, you will be responsible for executing store strategies, coaching team members, and ensuring a best-in-class customer experience. This position offers the chance to work in a fast-paced retail environment, where your leadership will inspire others and contribute to the brand's legacy. Join a forward-thinking company that values community involvement and provides extensive benefits, including a generous merchandise discount and a competitive 401(k) plan.

Benefits

50% Merchandise Discount
Competitive Paid Time Off
Volunteer Hours Allowance
401(k) Plan with Company Matching
Employee Stock Purchase Plan
Medical, Dental, Vision, and Life Insurance

Qualifications

  • 1-3 years of retail management experience required.
  • Ability to lead and inspire teams through coaching.

Responsibilities

  • Drive store sales and deliver results through customer-centric strategies.
  • Recruit and develop high-performing teams.

Skills

Retail Management
Customer Service
Team Leadership
Sales Strategies
Communication
Retail Technology

Education

High School Diploma or Equivalent

Tools

Retail Technology

Job description

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About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What You'll Do

  1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
  2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
  3. Own your assigned area of responsibility.
  4. Implement action plans to maximize efficiencies and productivity.
  5. Perform Service Leader duties.
  6. Ensure consistent execution of standard operating procedures.
  7. Represent the brand and understand the competition and retail landscape.
  8. Promote community involvement.
  9. Leverage omni-channel to deliver a frictionless customer experience.
  10. Ensure all compliance standards are met.

Who You Are

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fast-paced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others through coaching and mentoring.
  • Able to work a flexible schedule, including holidays, evenings, overnight, and weekends.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
  • Ability to travel as required.

Benefits at Gap

  • Merchandise discount for our brands: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
  • Competitive Paid Time Off plans.
  • Volunteer hours allowance.
  • Extensive 401(k) plan with company matching.
  • Employee stock purchase plan.
  • Medical, dental, vision, and life insurance.
  • Additional benefits details available.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Hourly Range: $28.20 - $38.70 USD

Note: Pay varies based on qualifications, experience, and location, meeting or exceeding minimum wage requirements.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management
Industries
  • Retail
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