Assistant Manager/Stylist

W-Peyton-Company-DBA-Great-Clips; Eden Prairie (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Peyton Company Great Clips in Eden Prairie, MN is seeking an Assistant Salon Manager to support the store leader in delivering top-notch customer care and operational excellence. You’ll coach and guide stylists, monitor performance, and help run a high-volume, fast-paced salon.

Ideal candidates bring a cosmetology license and strong people-management skills, with a passion for service and the ability to balance coaching with hands-on leadership, including weekend shifts.

Qualifications

• Current cosmetology, barber, or manager license per state regulations.
• A flexible schedule, including weekends and evenings.
• A genuine passion for great customer service.
• Commitment to living out the 5 Steps to Customer Care.
• Stamina to cut hair for extended periods and deliver quality cuts in a fast-paced environment.
• Strong listening skills to really understand what a customer wants.
• A knack for resolving customer issues efficiently and effectively.
• Comfort using a computer to track customer information.
• Solid people-management skills - recruiting, training, developing, motivating, and retaining your team.
• The ability to lead a team that's bought into company goals and values.
• Confidence presenting both internally and externally.
• Ability to read and speak English.

Responsibilities

• Assist the manager in setting the tone and communicating expectations for the 5 Steps to Customer Care.
• Lead by example during peak times, including weekends.
• Be the role model for the team as outlined in the Stylist Job Description.
• Drive salon growth and monitor results.
• Coach, develop, and mentor your team to be their best.
• Resolve issues such as overages, shortfalls, and missing invoices promptly.
• Cultivate a fun, positive environment for staff.
• Maintain salon safety and security for staff and customers.

Skills

Cosmetology license

Leadership

Customer service

Team management

Job description

Description

Build a Career You're Proud Of

At Peyton Company Great Clips, assistant salon managers don't just have a job — they build a career and a future they're genuinely excited about. Great Clips is all-in on your success, offering leadership training and ongoing trend education to help you level up as a stylist and a leader. Best part? You'll never have to hustle for a customer base - at Great Clips, customers walk right in. And with tools like Clip Notes and Online Check-In doing some of the heavy lifting, your earning potential has real room to grow.

At the heart of it all, our stylists are here to build real connections - creating a sense of comfort, freedom, and familiarity that keeps customers coming back again and again.

As an Assistant Salon Manager, You'll assist the manager in:

• Setting the tone by communicating expectations so every stylist delivers the 5 Steps to Customer Care, every time
• Leading by example - working peak times, including weekends
• Being the role model your team looks to, reinforcing what's outlined in the Stylist Job Description
• Driving salon growth and keeping a pulse on results
• Coaching, developing, and mentoring your team so they can be their best
• Jumping in and solving problems as they come up - overages, shorts, missing invoices, you name it
• Cultivating a fun, positive environment people actually want to work in
• Keeping the salon safe and secure for staff and customers alike

Requirements

What You'll Bring:

• Current cosmetology, barber, or manager license per state/province regulations
• A flexible schedule, including weekends and evenings
• A genuine passion for great customer service
• Commitment to living out the 5 Steps to Customer Care
• Stamina to cut hair for extended periods and deliver quality cuts in a fast-paced environment
• Strong listening skills to really understand what a customer wants
• A knack for resolving customer issues efficiently and effectively
• Comfort using a computer to track customer information
• Solid people-management skills - recruiting, training, developing, motivating, and retaining your team
• The ability to lead a team that's bought into company goals and values
• Confidence presenting both internally and externally
• Ability to read and speak English

Peyton Company assistant salon managers are required to work 34+ floor hours a week and 5 weekend days a month. Great Clips experience preferred. 3+ years of hair-cutting experience preferred.