Assistant Manager, Store/Kiosk MANSFIELD

AT&T; Mansfield (MA); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Job summary

AT&T in Mansfield, MA, is seeking an Assistant Retail Store Manager to partner with the store manager in overseeing daily store operations. You will coach a team of retail sales consultants, drive sales objectives, and ensure an extraordinary customer experience with AT&T products and services.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to implement store initiatives.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee store operations in collaboration with a store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Coach a team of retail sales consultants to achieve sales and service goals.
• Drive an extraordinary customer experience and uphold service standards.

Skills

Communication

Leadership

Sales experience

Customer experience

Management experience

Planning

Analytical

Problem solving

Wireless terminology

AT&T mobility systems

Stakeholder collaboration

Job description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you’ll ensure that customers receive an extraordinary experience with our products and services. And you won’t be in this alone. We offer the best-in-class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:

• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative, striving, and creating results

• Relocation assistance may be available if eligibility requirements are confirmed

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.

Our Assistant Retail Store Manager jobs earn between $53,200.00 - $79,800.00 + commission $18,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: USA:MA:Mansfield:287 School St:RET/RET

Salary Range: $53,200.00 - $79,800.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.