Assistant Manager- Store

Cavender's; Tucson (AZ); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Cavender's is seeking an Assistant Store Manager to join our Store Management Team in Tucson. You will help lead daily store operations, coach associates, and maintain customer service standards while helping achieve sales and labor goals.

You will act as Manager on Duty, assist in opening/closing, and ensure a safe, well-stocked, compliant store that reflects Cavender's culture and standards.

Formación

• Proven ability to sell product and manage a retail shift effectively.
• Strong customer service and leadership skills.
• Ability to train and coach store associates.

Responsabilidades

• Support Cavender's culture and drive the Mission and Vision.
• Maintain active role in personal selling and meet or exceed sales per hour.
• Lead store operations as Manager on Duty and supervise associates.
• Open and close store, manage schedules and labor.
• Train and coach associates on sales techniques and product knowledge.
• Ensure store is clean, organized and compliant with policies.

Conocimientos

Sales skills

People management

Retail operations

Descripción del empleo

The Assistant Store Manager is a key member of the Store Management Team. They support the company's culture while helping lead the overall store operations, including opening and closing, assisting customers, and supervising the team. They stay actively involved in sales, coach and train associates and drive performance to meet goals for sales, labor and customer experience. They ensure the store is clean, organized, and operating according to company policies and standards. They promote a safe, secure environment while managing schedules, handling issues and leading company initiatives.

Duties and Responsibilities

• Support the "Cavender's Culture" and drive our Mission, Vision, and
• Maintain active role in personal selling, meeting or exceeding sales per hour
• Be able to perform the tasks of and train all other associate positions in the store (Cashier, Sales Associate, Key Carrier, Receiver, Stocker, etc.).
• Act as Manager on Duty as
• Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales.
• Open and close store as
• Address customer
• Handle returns and
• Handle associate assignments and
• Assist in the effort to increase sales, maintain profit, and reduce controllable expenses using key
• Serve as a product expert and lead the training of store associates, coaching them on sales techniques, product knowledge and company expectations (ADS, UPTs, etc.).
• Contribute to a safe and secure store environment and report any safety/security accidents or incidents to the Store Manager or District Manager promptly and ensures proper records are kept and maintained.
• Understand and execute all company policies and procedures, ensuring
• Actively participate in Loss Prevention measures in the
• Lead and support team members to deliver Best of the WEST customer service to drive sales, keep the store well-stocked, organized and running smoothly.
• Keeps the store looking clean and well-presented, both inside and outside by following visual standards, and making sure associates look neat and professional by setting clear expectations with associates.
• Impacts store performance and contribute to achieving goals for sales, payroll, and customer experience through effective use of systems, reports and processes.
• Controls store labor through effective scheduling, planning and expectations as well as monitoring and correcting timecard exceptions and missed punches for store associates; approves final payroll bi-weekly.
• Handle and escape customer issues or personnel matters within the store in partnership with the Store Manager, Human Resources, Regional Vice President, etc.
• Leads company initiatives with the store
• Any other duties as assigned

Qualifications and Requirements

• Proven ability to sell product and manage a retail Ability to manage store shifts effectively.
• Proven ability to drive results, develop talent, excel in customer service and exercise sound decision making and judgement.
• Ability to comprehend basic instructions, interpret documents and apply abstract principles to a wide range of complex tasks.
• Associate must be able to read
• Associate must be able to understand
• Associate must be able to stay alert and productive during work hours

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at [phone] or visit your nearest Cavender's store.