Assistant Manager - State & Lake Chicago Tavern

DREAMWEAVER HOTELS LLC; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

PTO

401(k) plan

FSA

Long-term disability

Commuter benefits

Hilton travel discounts

Job summary

theWit Hotel in Chicago seeks an Assistant Manager for the State & Lake Chicago Tavern to oversee daily operations, lead a high-volume hospitality team, and maintain service standards across all shifts. You will manage staff, training, guest services, and collaborate with the GM on costs, events, and inventory, with a focus on guest satisfaction and operational excellence.

This role requires strong leadership, communication, and familiarity with OpenTable, Micros, and Microsoft Office; nights

Qualifications

• At least 1 year of recent experience in a similar role.
• Strong leadership, communication, and interpersonal skills.
• Experience with OpenTable, Micros, and Microsoft Office.

Responsibilities

• Ensure day-to-day business operations run smoothly
• Assist with training and administrative duties; assist financials / statement preparation; and assist the GM with guest service inquiries
• Organize, run and supervise daily opening and closing shifts with bank reconciliations and pre-shifts
• Manage employees, including training, coaching, and disciplining
• Support private events and community initiatives
• Assist GM in managing costs and driving sales toward financial goals
• Oversee R&M management for the restaurant with contractors
• Execute monthly inventory
• Write schedules for Front of House staff
• Promote teamwork across teams
• Deal tactfully with guests, vendors and employees
• Work various shifts including early mornings, nights, weekends

Skills

Team leadership

Staff training

OpenTable

Micros

Microsoft Office

Tools

OpenTable

Micros

Microsoft Office

Job description

Job Details

Location: Chicago, IL 60601
Salary Range: $55,000.00 - $60,000.00

State & Lake Chicago Tavern is located within the renowned theWit Chicago, a Hilton Hotel in the heart of Chicago's Loop. This high-volume restaurant and bar serves a diverse mix of hotel guests, local professionals, tourists, and theatergoers, benefiting from its prime location near the Chicago Theatre, Riverwalk, and major business and entertainment districts. With a dynamic service environment and strong connection to one of downtown Chicago's leading lifestyle hotels, the restaurant offers an exciting opportunity for hospitality leaders to drive exceptional guest experiences and operational excellence.

About the position

The Assistant Manager at theWit Hotel is responsible for overseeing the overall operations of State and Lake Chicago Tavern. This role requires strong leadership skills to ensure that service standards are maintained or exceeded, enhancing the brand and guest satisfaction. The position involves managing staff, operational efficiency, and guest services in a high-volume restaurant.

Responsibilities

• Ensure day-to-day business operations run smoothly
• Assist with training and administrative duties; assist financials / statement preparation; and assist the GM with guest service inquiries
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and team experience; including preparing and reconciling banks, conducting pre-shifts, writing daily recaps, and doing restaurant walk-throughs
• Managing all employees, including assisting in training, coaching, supporting, and disciplining
• Help execute private events, special activations, and community initiatives
• Assist GM in managing costs, driving sales and growing the business in support of financial goals
• Managing R&M for the restaurant through approved contractors as needed
• Assisting in the execution of monthly inventory
• Writing schedule for Front of House staff while taking into account team member’s strengths and weaknesses, business levels, special events, and budgeted labor
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) as needed

Requirements

• At least 1 or more years of recent experience in the same position in a high-volume, fast-paced restaurant setting
• Skilled in leading and developing teams
• Strong leadership, communication, and interpersonal skills
• Have experience with OpenTable, Micros, and Microsoft Office
• Have extensive food and beverage knowledge
• Be willing to work nights and weekends
• Are knowledgeable about hotel service
• Food Safety and BASSET certification

PhysicalRequirements

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments

Compensation

• $55,000 - 60,000 per year

Benefits

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:

• Medical Plans: Choice of three plans to meet your healthcare needs.
• Dental Plans: Two options for dental coverage.
• Vision Insurance: Coverage for routine eye care and eyewear.
• Paid Time Off (PTO): To support work-life balance.
• Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
• 401(k) Retirement Plan: Plan for your future with employer contributions.
• Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
• Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
• Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
• Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
• Commuter Benefits: Save on transit and parking expenses.
• Pet Insurance: Options to support your furry family members.
• Hilton travel discounts and employee room rates worldwide
• Career growth and training opportunities
• Access to wellness programs and employee appreciation events

Please note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.

E-Verify Participation

theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.

Equal Employment Opportunity

theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.