Shift Lead

Big Dan's Car Wash; Orlando (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Bonus opportunities

Paid training

Tuition assistance

Free car washes

Job summary

Big Dan's Car Wash, located in Orlando, Florida, is excited to invite applications for the Shift Lead position. This hands-on leadership role supports daily operations and focuses on enhancing customer experience through strong engagement and sales of wash memberships. Ideal candidates will have a high school diploma, supervisory experience, and a passion for customer service.

You will thrive in a dynamic work environment and enjoy personal growth opportunities. Compensation includes a base pay of $18/hour plus commission for memberships sold, presenting significant earning potential for motivated individuals.

Qualifications

• Experience in supervisory roles such as shift lead, team lead, or crew trainer.
• Experience in customer service, operations, or team-based roles.

Responsibilities

• Support Operating Partner and General Manager in daily operations.
• Sell monthly wash memberships at the pay station.
• Ensure a safe, clean, and friendly experience for every guest.

Skills

Customer service

Sales

Team leadership

Problem-solving

Education

High school diploma or equivalent

Job description

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to exceed expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—every customer, every visit.

The Shift Lead, known internally as the Assistant Manager, supports the Operating Partner and General Manager in daily operations, team leadership, and sales performance. This is a hands-on leadership role in a fast-paced, customer-facing environment with a strong emphasis on membership sales, customer engagement, and operational excellence.

This role goes beyond standard customer service responsibilities. While ensuring a safe, clean, and friendly experience for every guest remains essential, the primary focus of this position is selling monthly wash memberships at the pay station. We are looking for someone who is comfortable starting conversations, educating customers on the value of our membership program, and confidently closing the sale. If you naturally enjoy talking with people and have a knack for selling, this could be a great fit.

The base pay is $18 per hour, with an additional $3 commission for every membership sold, creating strong earning potential for someone motivated and sales-driven.

We offer you:

• Fast-paced, high-volume environment (You won’t be bored.)
• Bonus opportunities.
• Active work outside (Don’t like being inside? You’ll love our work.).
• Growth opportunity.
• Paid training.
• Tuition assistance.
• Free car washes!

We want you to:

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Be able to lift a minimum of 25 pounds.
• Have a basic understanding of mechanical systems.
• Be able to operate electronic devices.
• Be able to hustle with a sense of urgency.
• Lead by example.
• Be a problem solver.

Qualifications:

• High school diploma or equivalent (minimum).
• Experience in supervisory roles such as shift lead, team lead, or crew trainer.
• Experience in customer service, operations, or team-based roles