Assistant Manager - Selling Floor - Canton Crossing Rack

Nordstrom, Inc.; Baltimore (MD); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in Baltimore to lead a team on the shop floor, drive sales and deliver an exceptional customer experience.

You will recruit, train and coach staff while aligning with the department's business plan to meet volume and productivity targets. The role emphasizes hands-on leadership, building customer loyalty through proactive selling, and maintaining presentation standards.

Qualifications

• Leadership potential and track record of results.
• Ability to set and achieve sales goals.
• Experience coaching and developing teams for strong customer service.

Responsibilities

• Recruit, hire, train, develop and motivate your team.
• Assist the department manager in achieving department goals by developing and executing a business plan.
• Teach, coach and lead by example to ensure outstanding customer service on the sales floor.
• Ensure merchandising standards are met and manage inventory to control shrinkage.

Skills

Leadership growth

Sales goal setting

Customer service coaching

Relationship building

Organization & follow-through

Competitive drive

Education

High school diploma or equivalent

Job description

Job Description

The ideal Assistant Sales Department Manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience.

A day in the life... Recruit, hire, train, develop and motivate your team - their success is your success Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example Work with the department manager to ensure merchandising and presentation standards are met Build long lasting relationships and create a loyal customer following by actively selling on the floor Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals

You own this if you have...

• Ambition to grow as a leader and pursue future opportunities as a Department Manager
• A track record of successful results, for example, strong productivity, personal trade, etc.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• The ability to set and achieve sales goals
• Experience developing and maintaining productive relationships with department and store managers, divisional retail merchandiser and other leaders
• Strong organizational and follow-through skills
• A high school diploma, or equivalent (preferred)

Pay Range Details

$20.75 - $27.00 Hourly

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• and more

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

Our employees are our most important asset and that’s reflected in our benefits.

Current Nordstrom employees:

Nordstrom keeps job postings open for at least one day after the posting date.

About Us

We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation We're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.