Assistant Manager Self Storage

Westport Properties, Inc.; Middleton (MA); On-site; USD 51,148,000 - 69,200,000; Full time

Benefits offered by this job

Competitive pay $21/hour

Full benefits

Paid time off

401(k) plan

Bonuses

No late nights

Safe environment

Career progression

Job summary

Westport Properties, Inc. is seeking an Assistant Manager in Middleton, MA to drive sales, manage occupancy, and deliver excellent customer service at our US Storage Centers location. You will handle showings, rentals, payments, and daily operations, with a focus on a smooth, professional tenant experience.

The role requires weekend availability, a high school diploma, and prior customer-facing experience. Benefits include medical, dental, vision, life insurance, and opportunities for

Qualifications

• Customer-focused with a positive attitude and strong work ethic.
• Comfortable with basic computer and office skills.
• Good communicator—written and verbal.
• Self-starter who can work independently and stay organized.

Responsibilities

• Drive sales, marketing, and occupancy at the facility.
• Deliver outstanding customer service by phone, walk-in, and online inquiries.
• Show, rent, and clean units; sell packing and moving supplies.
• Manage delinquencies through outreach (calls, letters, invoices).
• Handle daily office operations: open/close, petty cash, deposits, reporting.
• Maintain a clean, safe, and secure property including light maintenance and inspections.
• Assist with auction prep as required by law.
• Maintain organized tenant documentation.

Skills

Customer focus

Written & verbal communication

Independent worker

Weekend availability

Driver's license

Education

High school diploma

Some college preferred

Tools

Basic computer skills

Job description

US STORAGE CENTERS

Assistant Manager — Middleton, MA

Full-Time | $21.00/hour | Monday–Saturday, 9:30 AM – 6:00 PM | Closed Sundays

Your retail, restaurant, hospitality, or military experience translates directly to self-storage — and here, it comes with stability, benefits, and a real path to grow.

Westport Properties / US Storage Centers is a top-10 self-storage management company with over 10 million rentable square feet and hundreds of locations nationwide. Over 60% of our field leadership was promoted from within. We invest in our people because that is how we build great facilities.

Why This Role

• $21.00/hour
• Full benefits: medical, dental, vision, life insurance
• Paid vacation, sick time, and holidays
• 401(k) eligibility
• Multiple bonus programs tied to property performance
• No late nights — office closes at 6 PM
• Safe, clean, air-conditioned work environment
• Clear career path: Assistant Manager --> Property Manager --> District Manager and beyond

What You Will Do

• Drive sales, marketing, and occupancy at the facility
• Deliver outstanding customer service — phone, walk-in, and online inquiries
• Show, rent, and clean units; sell packing and moving supplies
• Manage delinquencies through scheduled outreach (calls, letters, invoices)
• Handle daily office operations: open/close, petty cash, bank deposits, reporting
• Maintain a clean, safe, and secure property — including light maintenance, lock checks, and daily inspections
• Assist with auction prep as required by law
• Maintain organized tenant documentation

Who You Are

• Customer-focused with a positive attitude and strong work ethic
• Comfortable with basic computer and office skills
• Good communicator — written and verbal
• Self-starter who can work independently and stay organized
• Available to work weekends (Saturdays required)
• Valid driver's license and reliable transportation
• High school diploma required; some college preferred
• Prior retail, hospitality, restaurant, or self-storage experience is a plus — not required

Physical Requirements

This role involves a mix of office and outdoor work. You will sit or stand for extended periods, walk the property daily, and occasionally lift up to 25 lbs. You should be comfortable working in varying weather conditions.

Other Requirements

This person will travel to our national Training Center in San Antonio, TX for their first week of the job (expenses paid for by company). Must have a Real ID or Passport for air travel (effective 5/7/25).

Westport Properties, Inc. / US Storage Centers provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, marital status, disability, genetics, sexual orientation, or veteran status. All employees must pass a post-offer, pre-hire background screening. This job description is subject to change and does not guarantee employment status or position.