Assistant Manager (Scottsdale)

Princess Polly; Scottsdale (AZ); On-site; USD 71,635,000 - 80,231,000; Full time

Benefits offered by this job

Health benefits

Life & disability insurance

EAP

401(k) match

ESPP

Paid time off

Team discount

Wardrobing allowance

Monthly bonus

Relocation assistance

Job summary

Princess Polly is seeking an Assistant Store Manager to lead a dynamic retail team and deliver exceptional customer experiences in our Scottsdale location. You will collaborate with the Store Manager to meet sales goals, coach staff, and drive performance across daily operations.

The role requires 1+ year of retail management, strong leadership, and a passion for fashion. You’ll supervise inventory, resolve customer queries, and ensure adherence to brand standards while fostering a positive,

Qualifications

• Experience in leading and developing a team in a retail setting.
• Strong communication and organizational skills with ability to coach staff.
• Ability to work a flexible schedule and manage store performance.

Responsibilities

• Recruit, train, supervise and inspire store staff.
• Analyze store reporting and sales metrics.
• Handle customer inquiries and complaints effectively.
• Oversee inventory management and loss prevention processes.
• Drive profitability and achieve sales targets.
• Motivate staff to reach goals and maintain brand standards.
• Ensure compliance with company policies and procedures.

Skills

Leadership

People management

Communication

Training

Tools

Retail POS

Job description

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

We are growing our team and are seeking talented individuals like YOU to join the Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.

POSITION SUMMARY

Our Assistant Store Manager is a highly motivated leader who is passionate about creating extraordinary customer experiences. They have the ability to meet individual sales and metric goals, drive sales growth, coaches and develops associates to achieve sales goals. As an Assistant Store Manager, you will be responsible for managing all aspects of the business in conjunction with the Store Manager. They will demonstrate the ability to lead naturally and set a precedent for the team.

Our ASM has dedication to quality and investing in results that always add value to the business. This person will also be a driving force for new and ongoing sales opportunities — directly impacting our growth and success.

IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR ASSISTANT STORE MANAGER:

MAJOR RESPONSIBILITIES:

• Recruiting, training, supervising, appraising and inspiring staff
• Analyze store reporting
• Effectively managing customer queries and complaints
• Overseeing inventory management processes
• Maximizing profitability and meeting sales targets
• Motivating staff to achieve sales goals
• Ensuring compliance with company policies and procedures

COMMERCIAL AND EDUCATION REQUIREMENTS

• 1+ year(s) of retail management experience
• Experience in training and managing a team
• Strong leadership and people management skills
• Excellent communication and organizational skills
• Decision-making and problem-solving skills
• Able to work a flexible schedule
• Capability to lift and carry boxes or bins weighing up to 20 lbs
• Great sense of style

SALARY BANDING: $25-$28/per hour

We offer a package that can only be described as best in class within the retail space today!

• Health & Wellness Benefits — Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30+ hours/week at hire.
• Company-Paid Life & Disability Insurance — Company-paid life, short-term disability (STD), and long-term disability (LTD) coverage for eligible team members working 30+ hours/week.
• Employee Assistance Program (EAP) — Free support and resources for you and your household, available to all team members with no minimum hours required.
• 401(k) + Company Match — Full-time team members can receive a 5% company match once eligible (1,250+ hours/year).
• Employee Stock Purchase Plan (ESPP) — An opportunity to invest in Princess Polly through our employee stock purchase program. Part-time team members working 20+ hours/week are eligible after 6 months of employment.
• Paid Time Off — Sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
• 50% Team Member Discount — Enjoy 50% off full-priced Princess Polly styles and build your wardrobe with us.
• Monthly Wardrobing — monthly wardrobing allowance to keep your PP style fresh.
• Monthly Bonus Program — monthly bonus rewards tied to performance.
• Relocation Assistance — Leadership roles and above may be eligible for relocation assistance when making a move for the role.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

#PrincessPolly #PursueYourPassion #PrincessPollyCareers