Assistant Manager - Santa Anita F/P

Gap Inc.; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join Gap Inc. as an Assistant Manager, where you will lead a dynamic retail team and drive sales through customer-centric operations. In this role, you will recruit and develop talent, ensuring your store meets performance goals while creating a best-in-class experience for customers. Your management experience and passion for retail will help you thrive in this fast-paced environment.

Qualifications

• 1-3 years of retail management experience.
• Good communicator with dynamic interaction skills.
• Able to work flexible hours including weekends and holidays.

Responsibilities

• Drive store sales and ensure execution of strategies.
• Recruit, hire and develop a strong team of Brand Associates and Experts.
• Implement and monitor performance goals and action plans.

Skills

Customer Service

Retail Management

Communication

Team Leadership

Education

High School Graduate or Equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

• Recruit, hire and develop highly productive Brand Associate and Expert teams.

• Own assigned area of responsibility.

• Implement action plans to maximize efficiencies and productivity.

• Perform Service Leader duties.

• Ensure consistent execution of standard operating procedures.

• Represent the brand and understand the competition and retail landscape.

• Promote community involvement.

• Leverage omni-channel to deliver a frictionless customer experience.

• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.

• A high school graduate or equivalent.

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• Passionate about retail and thrive in a fastpaced environment.

• Driven by metrics to deliver results to meet business goals.

• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.

• Ability to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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