Assistant Manager (Retail Warehouse)

Trulieve; Tampa, Northern (FL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Trulieve is seeking an Assistant Manager (Retail Warehouse) in Tampa, FL to lead daily warehouse operations, manage inventory, and ensure compliant packaging and shipping. The role reports to the Distribution Manager in Supply Chain and Logistics, with a focus on accuracy, efficiency, and team leadership.

Responsibilities include supervising distribution staff, coordinating with sales for timely orders, and maintaining METRC compliance.

Qualifications

• Bachelor’s degree or higher is desirable and preferred.
• Excellent verbal communication and customer service skills are required.
• Experience with Microsoft Office Suite (Word, Excel, Outlook) is preferred.
• Forklift certification may be required by state or employer.
• Ability to work flexible hours, weekends may be required.

Responsibilities

• Oversee daily warehouse operations including production, inventory, freight, shipping, and receiving.
• Lead and develop warehouse team to ensure timely processing of business orders.
• Coordinate with sales and support teams to meet customer expectations and deadlines.
• Mentor distribution associates and enforce company policies.
• Ensure METRC compliance for all inbound and outbound items.
• Create and maintain reports and manifests for transfers and wholesale orders.

Skills

Verbal communication

Microsoft Suite

Forklift certification

Team leadership

High-stress handling

Organizational skills

Phone/email communication

Education

Bachelor’s degree desirable

High School Diploma or GED

Tools

Microsoft Suite

Forklift certification

Job description

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Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand‑grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21590

Remote Work Available:No

Job Title: Assistant Manager (Retail Warehouse)

Department: Supply Chain and Logistics

Reports to: Distribution Manager

FLSA Status: Salary, Exempt

Location: Tampa, FL

POSITION SUMMARY

The Assistant Warehouse Manager is responsible for handling the daily operations of the warehouse. This includes production, inventory control, freight, shipping, and receiving. The AWM must maintain high levels of accuracy in day‑to‑day operations as well as lead and develop the warehouse team members to provide impeccable customer service. In collaboration with the sales and sales support teams, the AWM will ensure business orders are processed timely.

KEY DUTIES AND RESPONSIBILITIES

In accordance with company policy and standards:

• Assist with warehouse operations to ensure quality and timeliness targets are met for shipments and inventory levels remain accurate
• Pick, pack, and ship orders in a timely manner to ensure shipments arrive to our customers on time
• Receive incoming shipments daily to ensure accuracy of purchase orders, maintain quality control, and keep inventory properly organized
• Participate in inventory counts as needed to ensure accuracy or inventory levels
• Respond to website customers as needed who have a question about the status of their shipment
• Effectively communicate with sales time to prioritize and provide updates on time‑sensitive shipments as needed
• Work with manager to interview and hire distribution associates
• Provide feedback and leadership to distribution associates
• Work directly with other facility leaders to ensure all company policies are followed
• Work with direct manager on design and implementation of new processes to improve department efficiency
• Facilitate and monitor the movement (both physically and electronically) of:
• All incoming medicated and non‑medicated items
• All outgoing items for both internal distribution and wholesale clients
• Ongoing communication with inventory supervisor, manufacturing, and sales teams regarding any customer concerns, product concerns, or items requiring follow‑up.
• Use METRC to create packages and conversions needed for sale
• Maintain compliance on all incoming & outgoing items through METRC
• Create and maintain reporting tools as required for distribution
• Create manifests for all outgoing products on both internal transfer and wholesale orders with all compliance relevant information
• Packaging orders that are coordinated from sales department
• Coordinate with couriers to schedule pickups
• Compliance paperwork for orders (manifests, invoices, COA, etc.)
• Assist in management of local inventory responsibilities, carried out by the inventory supervisor
• Work with inventory associate to assist on inventory/audit tasks:
  • Issue supplies from warehouse to departments as needed
    • Production mylars/jars/packaging materials
    • Cultivation minerals and supplies
    • PPE and facility supply
    • Inform manager of supply needs for order
  • Conduct cycle counts weekly
    • Cycle counts on bulk flower/trim
    • Cycle counts on raw materials/packaging
    • Cycle counts on finished/packaged goods
    • Operate a forklift to assist in loading/unloading
• Other duties as assigned by manager

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in relevant course of study is desirable
• Excellent verbal communications and customer service skills
• Experience with Microsoft Suite
• Possession of, or ability to obtain, forklift certification as required by the state, the union, and/or OSHA
• Willingness to go above and beyond for our customers and for the team
• Must have a flexible schedule and be able to adapt on short notice based on customer needs –long shifts and some weekends may be required
• Ability to successfully handle high‑stress situations
• Able to work in a team and independently
• Able to work in a fast‑moving environment
• Self‑driven with strong organizational skills; attention to detail
• Ability to communicate through various formats including phone and email

ADDITIONAL MINIMUM REQUIREMENTS

• Minimum High School or G.E.D equivalent is required
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
• Must be legally qualified to work in the US
• Must successfully complete a comprehensive background screening
• Must have reliable transportation

PHYSICAL REQUIREMENTS

• Must be able to push, pull, move, and/or lift a minimum of 50 lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details
• Must be able to speak and communicate verbally at conversation levels with co‑workers, vendors, etc. (Moderate noise)

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.