Assistant Manager - Retail Store Operations FT (29079)

Priority Dispatch Corp.; San Antonio (TX); On-site; USD 46,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Manager to co-lead retail teams and manage store operations in San Antonio. This role is pivotal in ensuring safety, delivering mission service, and enhancing customer experiences. With a commitment to internal promotion, the company provides a supportive environment for personal and professional growth. Join a dynamic team focused on making a difference in the community while enjoying competitive pay and comprehensive benefits. If you are passionate about leadership and community service, this opportunity is perfect for you.

Benefits

Health Benefits

Paid Time Off

Tuition Reimbursement

Store Discounts

Leadership Training

Qualifications

• 3+ years supervising retail or production operations.
• Experience in non-profits and human services is a plus.

Responsibilities

• Co-leads retail teams and manages store operations.
• Ensures high standards in customer service and store cleanliness.

Skills

Leadership

Customer Service

Safety Management

Training and Development

Operational Analysis

Education

High School Diploma

Some College

Bachelor's in Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Job Location: Blanco - 727 NW Loop 410 - San Antonio, TX

Position Type: Full Time

Education Level: High School

Salary Range: $46,000.00

Travel Percentage: Various Goodwill locations

Job Shift: Varies - Days/Nights/Weekends/Holidays

Job Category: Retail

Description

Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day you work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio, an entrepreneurial non-profit that provides employees the opportunity to innovate, grow, and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization focused on Fighting Poverty and Creating Opportunity, facilitating growth for employees, especially those who faced barriers to employment. We maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill, millions of pounds of usable items would harm the environment in landfills. Instead, our employees fuel a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work by providing education and job placement. Explore careers in retail, production, warehouse, logistics, customer service, technology, grounds maintenance, janitorial, and facilities maintenance. We partner with government agencies to offer diverse opportunities.

We prioritize internal promotion. Your growth and advancement are our goals. Achieve your potential through our development programs, health benefits, competitive pay, savings plans, financial education, store discounts, paid time off, leadership training, tuition reimbursement, and more.

Change Lives. Make a Difference.
Discover Purpose. Apply today at WorkforGoodSA.org.

Qualifications

Position Summary

Reporting to the General Manager/Retail Store Operations, the Assistant Manager co-leads retail teams and manages store and donation operations to meet goals. Responsible for safety, mission service delivery, customer service, and handling donations to maximize value.

Essential Duties and Responsibilities

1. Commit to mission service delivery, working with coaches and HR.
2. Establish a culture of safety, ethics, and quality.
3. Provide leadership, training, and guidance to foster performance and learning.
4. Build success through effective staffing, training, and mentoring.
5. Manage turnover and promote positive movement.
6. Engage employees with servant leadership and support their needs.
7. Develop staffing models and monitor schedules.
8. Ensure high standards in customer service and store cleanliness.
9. Achieve financial and operational goals, analyzing variances and implementing improvements.
10. Maintain merchandising and sales standards, ensure efficient staffing.
11. Control expenses and minimize shrinkage through audits and corrective actions.
12. Communicate regularly with employees about initiatives and goals.
13. Collaborate with logistics to optimize operations.
14. Develop skills through training and safety programs.
15. Conduct performance discussions and appraisals.
16. Coordinate rewards, promotions, and disciplinary actions with HR.
17. Respond to emergencies promptly.

Requirements

1. High School diploma; some college preferred; bachelor’s in management or related field a plus.
2. At least 3 years supervising retail or production operations.
3. Experience in non-profits and human services is a plus.
4. Intermediate skills in Word, Excel, Outlook.
5. Ability to lift up to 40 pounds.
6. Must meet physical requirements.
7. Valid driver’s license, insurance, and ability to travel if driving.

Learn more at www.goodwillsa.org.
Equal Opportunity Employer/Veterans/Disabled.