Assistant Manager - Retail Rack ReStore

Green Country Habitat for Humanity; Tulsa (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Green Country Habitat for Humanity in Tulsa, OK is seeking a ReStore Retail Assistant Manager to oversee day-to-day store operations and help plan for the ReStore's future.

The role includes supervising staff and volunteers, ensuring fantastic customer service, managing cash operations, budgeting, and coordinating with the marketing team to boost donations, sales, and volunteer participation.

Qualifications

• High School Diploma or GED is required.
• 5 years of retail experience is preferred.
• Must be 25 years of age with a valid Driver’s License and safe driving record.

Responsibilities

• Oversees store day-to-day operations.
• Supervises staff and volunteers.
• Maintains customer service standards.
• Manages cash handling and deposits.
• Plans marketing for donations and sales.
• Ensures safety and compliance.
• Drives a van or box truck.

Skills

Fair market values

Staff leadership

Time management

Computer skills

Communication skills

Driver’s license

Education

High School Diploma or GED

Job description

About the Organization Green Country Habitat for Humanity's Mission Statement: Seeking to put God's love into action, Green Country Habitat for Humanity brings people together to build homes, communities and hope.

Description

Job Summary

The ReStore Retail Assistant Manager is responsible for the overall management of the store's day-to-day operations as well as plays an active role in planning for the ReStore's future.

Essential Responsibilities

• Coordinates administrative procedures, policies, including oversight of materials used.
• Recognizes that ReStore is often the first impression of Green Country Habitat for Humanity and ensures Habitat's reputation and helps maintain a clean, well merchandised, and orderly environment.
• Oversees staff and volunteers and ensures all departments are adequately covered.
• Provides quality customer service and handles grievances professionally.
• Facilitates the proper maintenance of building, equipment, and vehicles.
• Ensures compliance with safety standards and accident procedures.
• Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
• Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.

Staff & Volunteer Management Responsibilities

• Implements and maintains personnel policies.
• Trains and manages Store staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
• Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
• Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
• Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed.
• Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Director.
• Attends scheduled staff meetings.
• Works with Volunteer Coordinator in recruiting, training and retaining volunteers.
• Reports to ReStore Director daily about staff and volunteer issues or concerns.
• Provides weekly / monthly reports as directed by the Director Retail Operations.

Finance Administration Responsibilities

• Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensures proper procedures are followed.
• Open and close cash registers ensuring proper procedures are followed.
• Provide accurate accounting records of revenues and expenses as required or requested.
• Approve employee recording of time worked.
• Approve, ensure accurate coding, and submit payable invoices on a timely basis.
• Work in conjunction with the Director of Retail Operations to develop annual operating budgets and recommend capital expenditures.
• Provide backup for cashier when needed.

Policy & Planning Responsibilities

• Helps develop and recommend policy for sales.
• Monitors competitive merchandise market environment (pricing and practices).
• Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
• Presents all policy proposals to the Director of Retail Operations for approval.
• Work with the management team to develop methods that increase sales and decrease costs.
• Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.

Additional Responsibilities

• Drives a van or box truck.
• Loads items at the work site in a safe and courteous fashion.
• Assists in unloading truck at Cabinet Shop, following dock guidelines.
• Operates powerlift equipment and various power tools.

Position Requirements

Skills / Abilities

• Knowledge of fair market values of new and used building materials.
• Ability to lead, train, and manage staff and volunteers in a positive manner.
• Effective time management and organizational skills.
• Basic computer skills, including word processing, spreadsheets, and email.
• Effective written and oral communication skills.
• Must be 25 years of age with a valid Driver’s License and safe driving record.
• Ability to work a flexible work schedule including Saturday and Sunday required

Education / Experience

• High School Diploma or GED.
• 5 years retail experience.

Full-Time/Part-Time Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.